Social Services Assistant (New Albany)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $16.00 an hour

Job Description:

As the Social Services Assistant you will assist the Social Services staff in the operation of the Social Services Department including Pathway of Hope, Community Services, Food Pantry, and Seasonal Programs. This position provides resources and support to individuals ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Social Services record keeping and reports.

• Prepare, update, and maintain records and data entry. This may include invoices and claims.

• Refer potential POH clients to POH case manager and Corps Officer
• Perform initial intake for potential POH clients
• Assist in the planning and execution of events
• Schedule appointments for social service programs
• Assist in referrals for clients as needed

• Fulfill responsibilities of the seasonal angel tree assistant
• • Assist with all aspects of the Angel Tree program, including, but not limited to the application and adoption processes, delivery of angel tags to businesses and churches, pick up angel bags, set up and tear down of event.
• Support the front desk reception as needed
• Fulfill responsibilities of coordinating the food pantry

• Manage inventory and ordering

• Organize food pickups through Dare to Care and other various food providers

• Manage client scheduling and documentation

• Maintain client case records. Maintain and update database files as necessary

• Oversee food pantry volunteers

• Oversee any needed food drives

• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma or equivalent. Associate degree preferred

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Minimum of one year experience in social services and/or administration.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe from Harm training within the first 90 days of employment. Must complete Caseworker Certification Program within 30 days of employment. Must complete SIMS data entry and/or completion of data entry procedures within 60 days of employment. This may include training with SAHELP.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Good organizational skills required
• Able to problem solve, listen to concerns, and answer routine questions
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Provide guidance and promote spiritual dimension of Salvation Army social services programs, emphasizing the important of Christian influence and evangelism in all Salvation Army ministries, including delivery of social services in contemporary settings

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: Position may require occasional travel for training and/or pick-up and delivery of essential business items.

Working Conditions: Work is performed in an office and community center environment; may require occasional evening work (seasonal angel tree program).

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Why Work with Us?

If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good® - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…

• 91% are proud of their work to help meet the needs of people in their communities
• 75% find their “Work Stress” manageable
• 80% find their managers supportive during those times of stress
• 89% appreciate the flexible work options they have in their position
• 98% appreciate how they are allowed to use 4 sicks days as “Discretionary”
• 99% appreciate the 11 paid holidays they receive each year

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…

• Helping People

• Faith Centered Organization

• Work Environment/ Co-Workers

• Benefits