What are the responsibilities and job description for the Housing Tenancy Specialist position at The Salvation Army Del Oro Division?
Job Description
Job Description
The Salvation Army Mission Statement :
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of the Housing Tenancy Specialist position is to assist families with sustaining permanent housing through case management, coaching and service coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct intake and program eligibility for Housing Tenancy Services
- Manage cases actively receiving Housing Tenancy Services
- Conduct case management and provide service coordination
- Conduct home visits based on individual housing plans
- Provide education on tenant roles, rights, and responsibilities
- Liaise between tenants and landlords to assist with issues / disputes
- Assist tenants with lease compliance and annual housing recertification process
- Conduct bi-monthly home inspections for wellness, safety, habitability checks
- Coordinate medical referrals in coordination with contracted managed care plans
- Participate in weekly case conference meetings
- Participate in program and agency trainings as assigned
- Maintain accurate participant records in various information management systems; and generate reports as requested
- Maintain and execute confidential information according to HIPPA standards
- Maintain a highly detailed and organized filling system
- Ensure intake procedures utilize harm reduction and housing first principles
- Check and respond to emails and voicemails on a regular basis
- Adhere to confidentiality standards
- Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL REQUIREMENTS :
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
