Administrative Assistant (Service Extension Office)

• Serve as a positive and professional representative of The Salvation Army.
• Assist with mailings.
• Attend occasional meetings as requested by the supervisor.
• Collect and ensure the accuracy of quarterly statistical reports.
• Maintain statistic files and copies of reports needed for United Way Service Units.
• Field and direct calls from Service Unit volunteers and community members seeking assistance.
• Maintain a current Service Extension Directory and share it with 211 quarterly.
• Maintain office supplies, collateral materials, etc.
• Manage, support, and track paperwork collection to meet reporting deadlines.
• Monitor, track, and file monthly bank statements to maintain DFB (Designated Fund Balance), note any maintenance fees, and ensure the receipt of monthly bank reconciliations.
• Promote Camp CONNRI and assist with the application process.
• Receive, review, and process weekly Service Unit Reimbursement Requests, ensuring all necessary documentation is included and all policies and procedures are followed.
• Support fundraising and special events such as the Red Kettle Campaign, Seasonal Assistance, Back-to-School, etc.
• Support Service Extension goals to provide comprehensive emergency assistance to 38 service units.
• Work collaboratively with the Public Relations office to promote Services Units via social media.

• Must understand, embrace, and reflect well on The Salvation Army’s mission.
• Exceptional interpersonal skills and professional demeanor.
• A high school diploma is required, and an associate degree is preferred.
• A minimum of three years of administrative assistant experience is required, preferably in a social service non-profit setting.
• Experience in accounting and proficiency in mathematics are required.
• Strong proficiency in computers and Microsoft Office.
• Ability to follow written and verbal instructions.
• Ability to work in a fast-paced, ever-changing environment.
• Ability to work independently, as well as part of a
• Continual attention to detail, highly organized, and able to establish priorities.
• Demonstrate discretion, integrity, and confidentiality in dealing with all matters.
• Effective interpersonal skills and strong customer service skills.
• Excellent verbal and written communication skills.
• Must complete required training upon hire.
• A valid motor vehicle driver's license is required. Per the Salvation Army insurance company, drivers must obtain and maintain driving privileges.
• Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect the mission of The Salvation Army.

• Employer-funded pension plan (100% vested after five years of eligible service)
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
• 403(b) tax-deferred annuity plan
• Generous paid time off, including holidays, vacation, and sick leave
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a great purpose!

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.