What are the responsibilities and job description for the Anti-Trafficking Case Manager (DHQ) position at The Salvation Army Eastern Territory?
Overview
The Pearl Essence Anti-Trafficking Case Manager will provide client-centered, trauma-informed, clinical case management to survivors of commercial sexual and labor exploitation and those with behavioral health disorders throughout the Greater New York Division.
Responsibilities
- Case Manager will conduct initial screening, intake, and assessment of clients in need of case management services
- The lead case manager will provide comprehensive, wrap around case management services for survivors experiencing behavioral health needs and coordinate services such as: therapy, withdrawal management, rehabilitation, housing, identification, financial assistance, and ongoing monitoring with clients in the community.
- The population to be served are individuals who have been victimized by commercial sexual exploitation, labor trafficking, sex trafficking and severe forms of trauma.
- Case Manager will additionally be responsible for some administrative tasks to support daily and ongoing operations of the Pearl Essence program.
- Organize, facilitate, and participate in Outreach Debriefs
- Facilitate communications between law enforcement partners and emergency housing clients
- Compile data and complete monthly statistics
- Participate in task force meetings around the Greater New York Division as assigned
- Collaborate and secure resources for survivors with external partners and service providers
- Knowledge of trauma-informed care, confidentiality, and unconditional positive regard
- Ability to work efficiently under pressure and complete duties in timely manner
- Ability to work flexible hours during outreach weeks and be available for crisis situations
Qualifications
- Bachelor’s degree in Sociology/Social Work minimum
- 2 years case management experience required
- Bilingual in Spanish preferred
- Previous experience and skills in administrative work
- Professional-level communication skills
- Previous experience with team leadership and working with volunteers
- Previous experience with training volunteers on program requirements
- Previous experience with anti-human trafficking work preferred
- Valid driver’s license
