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Assistant Program Manager (DDS Pioneer House)

The Salvation Army Eastern Territory
St. Albans, NY Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 2/8/2026

Overview

Responsible for coordination and implementation of in-house programming, including assessments, goal planning, evaluation of daily progress, monthly resident reviews, monitoring recreational programs, seeking community resources, maintaining trip log for van use. Making independent judgments using discretion for the benefit of the individual. They will ensure the individuals receive the highest standard of services required and their day-to-day needs are met. They will ensure that all services are being followed as written in the individual’s plans. Assistant Program Manager must be able to travel, have good writing skills, articulate and be an aggressive advocate. Is able to function at a full capacity within the duties outlined in the job description and requirement. The agency has embraced the concept of a fully integrated system of care for all individuals of service. This require enter all staff assess the individual's needs holistically and see it as their responsibility to connect the individuals with services needed internally or external to the agency, regardless of which of the individuals enters the system. Assess the needs of the whole individual/family including their basic needs such as food, clothing, and shelter. Ensure that referrals are made to appropriate internal and external services as required to meet the individual's or family’s needs. Follow-up on referrals you make on behalf of an individual’s or family's and responds to all referrals made to you/your program. Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure and Other Duties as assigned.

Responsibilities

  • Responsible for organization of records and assuring records are up to date.
  • Participate in Interdisciplinary Team meetings/Staff meetings.
  • In conjunction with the Program Manager, create an agenda for meeting, plan standard items of agendas, such as committee reports, announcements, and staff concerns.
  • Collaborate with consultants, especially Psychologist on programming.
  • Follow through on recommendations for U.R. committee.
  • Attend U.R. meeting when delegated.
  • Completes and maintains investigation certifications as it relates to incidents within the DDS.
  • Will ensure all safeguards of l life safety situations with individuals are implemented and are being followed.
  • Maintain and submit timely and accurate records and reports regarding the health and safety of the individuals and the quality of each program.
  • Submit, update, and close all incidents for the program.
  • Maintain compliance with OPWDD and the Justice Center regarding incidents.
  • Make records available for review for IPR & UR.
  • Awareness of and sensitivity to cultural and socioeconomic characteristics of persons and population served.
  • Prepares staff schedules of Program Specialists. Includes responsibility for vacation, personal, and sick leaves, as well as maintaining coverage during any emergency periods of staff shortages.
  • Ensures appropriate staffing pattern as per facility policy.
  • Conducts scheduled supervisor meetings to discuss programmatic and staffing issues.
  • Evaluates individual work performance of all staff through observations, and performance counseling in conjunction with the Program Manager.
  • Ensure that each individual, is being provided and/or assisted in skill development in areas such as activities of daily living, domestic living, recreation and socialization as needed.
  • Assist Program Manager in devising and executing relevant agency/program policy, in accordance with OPWDD and/or other funding agency guidelines.
  • Conducts frequent rounds on all shifts and submits report to Program Manager, to ensure that safety and health requirements are observed, that the physical environment is comfortable and stimulating and that quality individual care and programming are provided.
  • Performs responsibilities of a medical assistant: Tracking appointments, communicating with the CMS, Nurse, relevant doctors, and managers, ensures accuracy of medication inventory, records and orders refills, when necessary, Track and follow up on medical appointments to ensure individuals’ good health, Complete medical referral forms, Complete monthly medical book reviews.
  • Ensures coordination by supervisors of all transportation activities to assure maximum use of transportation services for day programming, recreation services, medical, and special requirements.
  • Ensure the transporting of the individuals to and from programs, community inclusion activities, medical appointments, home visits and all other activities as needed.
  • Ensure Completion of Staff Information Entry Form when Escorting the individuals on medical appointments.
  • Ensures the timely receipt and ongoing availability of all individual’s needs (toilet items, clothing, and personal effects).
  • Prepares Day Program progress reports at ITT reviews as assigned.
  • Distributes petty cash funds to the staff or collects petty cash receipts and submits them to the Program Manager.
  • Conducts monthly fire evacuation drills including all staff members on all shifts.
  • Participates in admission and discharge reviews and makes recommendations to Program Manager.
  • Develops monthly recreation schedule in consultation with Program Manager.
  • Implements and monitors in-house and community recreational activities, providing hand-on assistance as needed.
  • Other duties as assigned.
  • Directs care as necessary.
  • Attendance standards; 1:00 PM – 9:00 PM. Sunday through Thursday, and at the discretion of the Program Manager.
  • The essential functions of the job include, but are not limited to, the duties listed in the job description.

Qualifications

  • Highschool Diploma with one (1) year experience in Human Services (Social Work, Psychology, Special Ed., etc.) or related field required, Associate’s Degree preferred
  • 1-year administrative experience.
  • 2 years minimum experience working with individuals diagnosed with intellectual disability (ID).
  • Has respect and consideration for the resident being served. 
  • AMAP, SCIP-R and First Aid/CPR Certified
  • A Valid Driver’s License is required (Must be able to drive large vehicle which consists of wheelchair or 15-seater van).

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