What are the responsibilities and job description for the Case Manger (Kingsboro Men's MICA Shelter) position at The Salvation Army Eastern Territory?
Overview
Case Manager at Kingsboro Men’s Shelter MICA Program. This is a 143-bed facility located at 681Clarkson Avenue Brooklyn NY 11203. The Case Manager renders direct casework and/or group work services to residents and is responsible for assessing, referring, and follow-up of social services.
Responsibilities
- Responsible for performing a variety of casework duties, including meeting with residents and preparing psychosocial evaluations, including obtaining, analyzing and evaluating data and develop services plans, make periodic reports to the supervisor on the progress of each case.
- The Case manager is responsible for making the residents aware of the rules and regulations of the shelter as well as providing information regarding the services plan process.
- Carries a caseload and performs record keeping functions as required, case notes, census statistical reports. All records are to be maintained at a confidential level.
- Refers residents to agencies and programs as necessary and establishes a rapport and professional relationship with these agencies.
- Assists residents in establishing relationships with outside services. Arranges for transportation to bonfire appointments.
- Prepares a facility workshop and meeting with clients relative to goals of Social Services and needs of residents and works closely with other personnel assigned to residents.
- Handles emergencies as they arise arrange for medical services. Attending staff meeting as requested by the Director of Social Services.
- Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.
- Maintain the confidentiality of clients, shelter/program.
- Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.
- Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.
- Projects a good image in dealing with the public and clients. Is willing to make an extra effort to help build a quality and caring shelter/program.
Qualifications
- Baccalaureate Degree from an Accredited College or University in Human Services.
- Experience, preferably in program serving the homeless or similar population working with the homeless population.
