What are the responsibilities and job description for the Case Worker, Shelter House position at The Salvation Army Eastern Territory?
Overview
To assess and meet with each resident regularly, set individual plans for independent living, and assist them in
obtaining needed services in the community for the purpose of securing stable permanent housing.
Responsibilities
Responsible for implementing all Carey House policies and procedures related to maintaining an orderly
and safe living environment for all residents
Complete an assessment with each client, identify needs, and develop service and action plan with client
Provide supportive guidance as it relates to the agreed upon service and action plan
Demonstrate empathy and a positive attitude in all interactions with clients, visitors, and volunteers
Maintain all records and documents relative to the interview/guidance meetings and subsequent progress of clients
Meet with Director and other paid staff regularly with updates pertaining to each client’s progress and needs
Inform Director and other paid staff of any escalating situations.
Maintain confidentiality of all information regarding residents or any information discussed in confidence (with the exception of The Salvation Army staff)
Responsible for the intake process of new residents
Responsible for discharge of residents (with authorization) when necessary
Read shift logs and attend briefings and attend staff meetings as scheduled
Keep accurate and updated records
Administer drug testing per shelter policies
Provide continuous coverage by remaining on duty until properly relieved
Update and maintain NH HMIS data records
Weekend shifts as assigned
Other duties as assigned
Responsible for being on time and fulfilling all of your scheduled shifts.
Meet with outside agencies when needed to assist the client's needs.
Enforce and abide by all Salvation Army policies and procedures.
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