Director of Social Services

Overview

FUNCTION:  The purpose of this position is to serve those in need in our community with Salvation Army resources and donations through a team approach in the delivery of basic human needs services and through case management.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This is an outline of the general duties of the position of Director of Social Services at The Salvation Army Canton Citadel Corps, Canton, OH.  It is in no way all-inclusive but does indicate the area of responsibility.

• Oversee and provide Social Services at the Canton Citadel Corps.
• Assist with basic human needs of clients (rent/mortgage, utility assistance, food, clothing, emergency shelter, etc.).
• Based on client needs, provide appropriate referrals to other Social Service Agencies, including linking the client with community resources that may be needed.
• Partner and/or collaborate with agencies, groups, churches and individuals to assist in meeting client needs.
• Maintain daily and monthly records of clients and services rendered, including case plan and tracking (in both the electronic database(s) and in hard copy).
• Prepare all statistical reports (or oversee preparation), review and provide to Corps Officer(s) and to funding sources as required.
• Coordinate with Pathway of Hope program in conjunction with the POH Case Manager.
• Oversee the Food Pantry Manager and Food Pantry; including the purpose of food in conjunction with the FP Manager and by approval of Corps Officer(s) and coordinating Pantry volunteers with FP Manager.
• Administer the EFSP, ARPA-R, United Way, Energy Share and other grants/allocations and track the spending for reports (interview clients, determine eligibility and process for payment) and ensure compliance with all such funding sources.
• Oversee the Back to School Applications and Distribution in coordination with the Corps Officer(s).
• As necessary, coordinate referrals and process applications for Camp NEOSA Community Camp Sessions.
• Coordinate with the Corps Officer(s) the Christmas Assistance Program, including applications, Angel Tree, Adopt-a-Family, Food Drives, Toy Shop and distribution.
• Foster and maintain good community relationships and professionally represent The Salvation Army at community meetings, forums and conferences.
• Assist in preparation of annual operating budget and all funding proposals for Social Services Department.
• Maintain the department budget.
• Perform all duties in compliance with TSA policies and regulations.
• Other tasks/duties assigned by Corps Officers.

SUPERVISORY RESPONSIBILITIES:

• Social Services Department Staff, WEP Workers and Vantage Staff under your direction.
• Interns
• Volunteers under your direction.

Qualifications

MINIMUM EDUCATION/EXPERIENCE/SKILLs

• Bachelor’s Degree in Social Work or related field or in process.
• LSW preferred.
• Minimum of five years experience in Social Services and/or not for profit arena.
• Strong verbal and written communication skills.
• Ability to perform all duties in compliance with The Salvation Army’s policies and regulations.

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS

• Work well under pressure with attention to detail.
• Ability to multi-task.
• Self-motivated.
• Team player – willingness to assist other team members as needed.
• Ability to resolve conflict and keep staff on task.
• Must represent the Salvation Army’s spiritual ministry and social mission in all situations.
• Valid Driver’s License
• Proficient knowledge of computers and ability to learn and use a variety of software (Microsoft Office, etc.).

 COMMUNCATES WITH:

                                    Internal                                                                       External

                                    Corps Officers                                                Community Social Service Agencies

                                    Social Services Director                                 Community Members

                                    Volunteers

                                    Program participants

WORKING CONDITIONS:

During an average workday, the jobholder will sit 10% and stand/walk 90%.

                        Legend:          N         Not at All (Zero Hours)

                                                V         Very Little (Zero to one (1) hour)

                        O         Occasionally (One (1) to two (2) hours)

                        F          Frequently (Three (3) to four (4) hours)

                        R         Repetitively (Five (5) to six (6) hours)

                        C         Continuously (Seven (7) or more hours)

Body Movements:                             Weight Lifted:                                   Weight Carried:

F - Bend/Stoop                                   R- Up to 10 lbs.                                 R- Up to 10 lbs.

 F- Squat                                             F- 11 to 35 lbs.                                   R- 11 to 35 lbs.

 O- Climb                                            O- 36 to 75 lbs.                                  O- 35 to 75 lbs.

 F- Reach                                            V - 76 or more lbs.                             V - 76 or more lbs.

 O- Crouch

 O- Kneel

 O- Balance

 F- Push/Pull

Hand Movements:    Environmental:                                 Exposure:

 F- Light grasping       O - Working on heights                      F - Physical (noise, temperature, dust, etc.)

 F- Firm grasping        O - Work on uneven ground              O- Chemical (cleaning solvents, fresh paint, etc.)

 F- Pinching                O - Work near moving equipment     V- Radiation (microwave in lunchroom, etc.)

 O- Vibration                                                                          V – Extreme Heat and Cold

 O- Torque                                                                              V – Biological (body fluids)

 O- Extended Weight

  O-Repetitive Keyboarding

General Statement: The above is general in nature and is not intended to be exhaustive.

Area of Special Concern:  This position may require work hours in a very active environment.

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing in his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Salvation Army’s religious purposes.

 THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The information in this job description indicates the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities and qualifications of employees assigned to this job.  Management has the right to add to, revise or delete information in this description.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.  Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employed occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. 

If you may be interested in applying for this position, please apply online at: 

internal-usesalvationarmy.icims.com  OR  http://careers.salvationarmy.org