What are the responsibilities and job description for the Office Assistance (Full-Time) DDS Dept position at The Salvation Army Eastern Territory?
Responsibilities:
- Answers phones and take messages.
- Types and prepares reports, meeting minutes and plans requested by the Operational Manager and/or Director of DDS.
- Performs typing and clerical needs for the DDS Department.
- Completes research for necessary information needed for the programs.
- Monitors office supplies and equipment and orders supplies as needed.
- Maintains accurate ledgers according to agency regulations on expenses and contributions submitted from the programs.
- Check all submitted documents and requests for accuracy and requirements prior to submitting them to Social Services Administration for approval.
- Submits program requests for approval to Social Services Administration.
- Communicates to program staff when inaccuracies have been identified and monitors resubmission of such requests.
- Keeps records of all documents processed through the DDS Department.
- Submits all financial and statistical reports as requested by the Operational Manager.
- Attends all meetings relevant to fiscal matters as assigned by the Operational Manager and/or Director of DDS.
- Performs clerical functions for multiple programs, including data entry, filling, and distributing mail.
- Handles billing matters by processing check requests, interacts with vendors, and maintains petty cash.
- Establishes, maintains files, records according to agency regulations which include staff time sheets.
- Manage office petty cash and submit receipt weekly.
- Work with external vendors to obtain outstanding invoices.
- Supervise and train volunteers to ensure compliance with agency standards.
- Contact vendors for pricing and prepare appropriate requests for payment as needed.
- Set up prospective candidate(S) for interviews for all senior staff openings.
- Complete weekly meeting with the Operational Manager for update on department.
- Gathers employee time sheets weekly, secures department head approval and remits to payroll.
- Attends meetings, Seminars and job fairs as assigned by the Operational Manager and/or Director of DDS.
- Sweeps and mops to maintain a neat and organized environment in the DDS office.
- Request follows up and submit with all programs and Maintenance Supervisor on their credit card receipts related to the DDS program.
- Keep record of supplies within the DDS offices and report all deficiencies.
- The essential functions for the job include, but are not limited to, the duties in the job description.
- Awareness of and sensitivity to cultural and socioeconomic characteristics of persons and population served.
- Minimum Associate Degree, with 2 years of business/administrative training or experience.
- Computer literate with knowledge of MS Word, Excel, PowerPoint, & Outlook. Accurate typing skills (Min. 40wpm)
- Bilingual preferred
- Have a pleasant telephone manner and attention to detail.
- The ability to work in a fast-paced environment while maintaining a positive demeaner.
- Excellent organizational, time management, and interpersonal skills.
- Must have people skills with experience working in customer service.
- Has respect and consideration for the individuals being served.
