What are the responsibilities and job description for the Administrative Assistant/Intake Coordinator position at The Salvation Army Northwest Division?
JOB TITLE: Administrative Assistant/ Intake Coordinator
DEPARTMENT: Seattle ARP
STATUS: Regular Full-Time, Non-Exempt
REPORTS TO: Administrator for Business/Officer
PAY RATE: $22.50 per hour
THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
EDUCATION AND WORK EXPERIENCE:
- BA in a Social Service field preferred
- Two (2) years of related experience.
PHYSICAL REQUIREMENTS:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, and pull objects such as files, file cabinet drawers, and other office equipment.
- Ability to communicate clearly on the telephone.
- Ability to lift up to 30 lbs.
- Ability to perform various repetitive motion tasks
ESSENTIAL JOB DUTIES:
- Conduct screening interviews with applicants seeking admission to the ARP program, conferring with referral agents, and requesting necessary background information. Make admission decisions based on personal interviews and written information.
- Process admitted Participants by orienting them to the program, explaining rules and regulations, obtaining necessary signatures, and initiating case record folders. Dispense canteen and ID cards, clothing requisitions, and take personal inventories. Arrange dormitory assignments and interviews.
- Refer rejected applicants to more appropriate community agencies and institutions.
- Maintain ongoing contact with current and prospective referral sources to ensure an adequate level of referrals and maintain program integrity.
- Prepare Participant electronic files and statistical reports required by program policies.
- Prepare weekly "Case Management and Staff Meeting" reports as assigned.
- Attend inter-agency meetings and conferences as needed.
- Maintain records of medical and psychiatric appointments as required.
- Prepare and distribute daily appointment records listing all Participant appointments within and outside the program.
- Prepare Participant case folders with appropriate forms as required by SUDP Counselors.
- Maintain overall maintenance and security of closed files as assigned.
- Maintain confidentiality for the operation of the ARP recovery program.
- Obtain written approval from the supervisor for any overtime work.
- Regularly meet and work with Participants specifically for employment and housing services.
- Develop and monitor goals with Participants directly related to employment and housing.
- Maintain and update employment and housing plans accordingly.
- Develop and maintain FCS billing requirements and deadlines.
- Manage the status of FCS accounts and balances and identify inconsistencies.
- Write thorough reports on billing activity with clear and reliable data.
- Assume the responsibility of receiving and sorting incoming payments with attention to credibility.
- Review and verify the accuracy of billing and supporting documentation as required.
- Ensure timely and accurate preparation and delivery of weekly Participants invoicing.
- Ensure timely and accurate completion of all month, quarter, and year-end reports.
- Update accounts receivable database with new accounts or missed payments.
- Attend FCS & Amerigroup meetings and conferences as needed.
- Perform other duties as assigned by the supervisor, Administrator, or designated representative.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests so long as the accommodation needed is reasonable and no undue hardship would result.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Individuals with Disabilities
The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunities for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.
A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances.
Health Insurance: Low bi-weekly premiums for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary 1 and family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options
Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.
Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time.
Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation is eligible for use after 6 months’ service time.
Paid Holidays: 13 designated holidays 1 floating holiday per year.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $23
