What are the responsibilities and job description for the Kroc Attendant position at The Salvation Army Northwest Division?
Job Description
Job Description
Position Summary
The Kroc Attendant I will support use of the facility and the engage patrons. This most often involves the climbing wall and the game room but can include Mobile Kroc, Kroc Student Transportation, Day Camps, and other programming as needed. Kroc Attendant I’s will provide superior customer service and will be proactive in looking for deep connection with patrons. The underlying theme of all programs will be to cultivate a safe place to belong and grow.
Duties and Responsibilities
- Promote the Mission of The Salvation Army.
- Ensure that everyone views the Kroc Center as a safe place to belong and grow.
- Be professional and trustworthy in the completion of their responsibilities.
- Provide excellent customer service.
- Assist with implementation and coordination of specific programming during their shifts.
- Possess a general understanding of department areas and programming.
- Possess an in depth understanding of the roles they are consistently scheduled for (i.e. climbing wall, game room, etc.) as well as the Kroc Center’s Emergency Action Plan.
- Display integrity, enthusiasm and sound moral judgment.
- Relate joyfully and sensitively to members and guests of all ages.
- Use appropriate positive discipline consistently and be familiar with managing patron behavior.
- Practice vigilant supervision at all times.
- Report all instances of abuse, neglect, injuries, or concerns through to supervisor and maintain the ability to escalate the reporting of the instance.
- Other duties as assigned.
General Qualifications and Proficiencies
Physical Requirements
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
General Statements
The above is general in nature and is not intended to be exhaustive.
Equal Employment Opportunity : Minorities / Women / Disabled / Protected Veterans.
