What are the responsibilities and job description for the Wellness Attendant II position at The Salvation Army Northwest Division?
Position Summary
The Wellness Attendant II is responsible for the safe use of the facilities by maintaining equipment in good working order, maintaining cleanliness and preparing activity areas for events.
Duties and Responsibilities:
- Provide great customer service to the community; see that all customers, clients and members are given prompt and courteous service.
- Maintain cleanliness of facility by cleaning equipment and wellness areas, vacuuming and sweeping.
- Provide information and answer questions about available programs.
- Report all equipment, wellness and gym area problems to the Wellness Manager.
- Notify members and staff when machines are out of working order or in need of repair.
- Work as the Lead Attendant if more than one attendant is on duty.
- Encourage participation by all members.
- Enforce all rules that pertain to the wellness and exercise areas on a constant basis.
- Adhere to RJKCCC operations as well as all policy procedures as adopted by Administration.
- Observe all safety rules and regulations.
- Attend staff meetings as assigned.
- Maintain confidentiality.
- Other duties as assigned.
General Qualifications and Proficiencies:
- High school diploma or GED equivalency.
- Exercise equipment knowledge with one or more years of experience in a public exercise facility preferred.
- Three years of experience in the fitness/wellness industry.
- Computer experience helpful.
- Ability to communicate effectively with clientele and staff.
- Must have or obtain First Aid/CPR/AED certification within the first 90 days of employment.
- Must be in good physical and mental health.
- Demonstrate the ability to relate positively and energetically with staff, clients, members and customers.
- Have the ability to work with children, parents, staff and a variety of age groups in a capacity of leadership, counseling and education.
- Must have the ability to maintain a non-judgmental attitude in working with customers, clients, members and staff.
- Maintain a professional attitude and approach to problem solving.
- Must be able to work independently, with minimal supervision.
- Must have command of the English language and possess excellent verbal and written communication skills.
- Thrive in a team-oriented environment. Be a team player.
- Ability to work in a fast-paced environment and maintain poise under pressure.
- Ability to empathize and communicate with low-income and vulnerable people.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull objects and reach overhead.
- Ability to lift and carry 40 lbs.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans.
Experience
Required- Must have or obtain First Aid/CPR/AED certification within the first 90 days of employment
- 1 year(s): One or more years of experience in a public exercise facility preferred
- Exercise equipment knowledge preferred
Education
Preferred- High School or Equivalent or better
Skills
Preferred- CPR/AED
Behaviors
Preferred- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
