Receptionist

DEPARTMENT: SERVICE EXTENSION

LOCATION: KENT SERVICE CENTER

POSITION TITLE: RECEPTIONIST

STATUS: PART TIME -25 HOURS

SALARY: $19.00 per hour

SCOPE OF POSITION:

The Receptionist is the first face of The Salvation Army to all individuals who enter the building. They are responsible for creating a welcoming environment, maintaining the front desk and assisting in many aspects of program and day to day operation. These various tasks support the overall mission and activities of The Salvation Army. This person works closely with the Coordinator.

GENERAL STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

EDUCATION AND WORK EXPERIENCE:

• High school or GED
• Experience in the following fields: secretarial, customer service, office administration, and data entry

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Detail oriented
• Self-starter
• Ability to work independently and as part of a team
• Strong work ethic with ability to model and maintain excellent time management skills and schedule adherence
• Strong use of the English language in verbal and written communication
• Excellent organizational skills
• Excellent telephone skills
• Ability to work in a fast-paced environment and maintain poise under pressure
• Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population
• Must be able to cooperate with The Salvation Army policies and procedures and possess a willingness to follow these as required by The Salvation Army headquarters and administration
• In accordance with TSA Substance Abuse Policy and Drug Free Workplace policy-non-use of any substance, including alcohol or any drug which might affect health, safety or well-being of a client, the public, other workers or self while on the job or on Salvation Army premises.

RESPONSIBILITIES:

• Answer and/or respond to phone calls received to the office and either assist them, or direct them to the proper person
• Greet clients and all who come in the building
• Assist the coordinator in the preparation of client files, making copies of all necessary identification and information regarding client circumstances.
• Maintain current and accurate computer files and statistical data
• Assist with AP/AR requirements as requested and needed
• Assist with proper recording, disbursing and reporting of in-kind donations.
• Support Coordinator with day to day operations, volunteer coordination and special projects.
• Assist in supporting the center when the coordinator is away at meetings, vacations, sick, etc.
• All other duties as assigned

PHYSICAL REQUIREMENTS:

• Ability to sit, move, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to lift and carry up to 40 pounds.
• Must have a valid driver's license and be able to pass an MVR screening check.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances.

Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary 1 and family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options

Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.

Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time.

Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation is eligible for use after 6 months’ service time.

Paid Holidays: 13 designated holidays 1 floating holiday per year.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)