Thrift Store Clerk - Third Key

Recruiting Opportunity Closes: 01.06.2025

Hourly Wage: $14.75

Hours Per Week: 29

Status: Non-Exempt / Part Time

Number of Positions: 1

Department: Thrift Store

Position: Thrift Store Clerk – Third Key

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions

Complete the online job application, upload a resume.

To apply online go to: Thrift Store Clerk - Third Key

To apply in person go to 1155 Flanagan Ave, Coos Bay, OR 97420. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Major Erin Kauffman at erin.kauffman@usw.salvationarmy.org or call (541) 888-5202. Major Kauffman is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

Education And Work Experience

• High School diploma or GED equivalent.
• Minimum of 6 months of experience working on a register and customer service.
  
  

Scope Of Position

Provide fast, friendly customer service when working in Thrift Store.

Point of Sale (POS) and Opening/Closing revenue reconciliation. Assist the management when necessary to open/close the thrift store with a key and alarm close.

Help on the Thrift Store retail floor with stocking shelves and display of merchandise, including furniture displays. Maintain a friendly, clean and safe shopping environment for customers, donors, clients, and co-workers.

Assist when instructed with production of donated items. This includes sorting, hanging, sizing, pricing, and floor distribution.

Knowledge, Skills And Abilities Required

• Able to handle cash, make change, and operate cash register/POS. Reconcile register at the end of each shift
• Excellent Customer Service
• Ensure that every customer is properly greeted and acknowledged when in thrift store.
• Ensure that customers are acknowledged for their patronage
• Ensure that employees are treated in a friendly and enthusiastic manner.
• Diplomatically handle customer complaints and concerns regarding store policy and procedures: maintain at all times Salvation Army standards for quality and customer relations…refer to the manager whenever possible.
• Excellent telephone skills.
• Customer service mindset
• Ensure that customers are directed regarding any items they may have to donate.
  
  

Essential Duties And Responsibilities

• The purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking, and donation receiving.
• All incumbents accepted for the position of Thrift Store Clerk will also be trained for the position of Sorter and will interchange positions as needed.
• Primary responsibilities is to create and maintain a friendly, inviting, clean, and professional atmosphere that encourages customers to want to frequently return to The Salvation Army to make purchases.
• The thrift store clerk is expected to be proficient in customer service, merchandising, and POS/Cash handling.
  
  

Essential Duties And Responsibilities Continued

• Must be able to understand instructions concerning handling and marking of merchandise.
• Keep clothing racks stocked, neat, and orderly.
• Stock household and other miscellaneous items.
• Stock shoes, purses, belts, hats, books.
• Stock furniture, grouping whenever possible.
• Keep aisles clean, clear, and picked-up.
• Keep shelves clean, orderly and stocked.
• Participate in general store housekeeping (i.e. vacuuming, sweeping, and general cleaning).
• Remove merchandise according to policy.
• Process and price merchandise/donations according to policy.
• Assist donors with unloading. Inform donors when donations are unusable.
• Sort, prep, and clean donations upon request.
• Other duties as assigned.
  
  

Physical Requirements

EQUIPMENT USED

• Point of Sale (POS) Workstation
• Business Phone System
• Computer
• All-in-One Printer/Copier/Fax Machine
• Hand Tools, Electric and Manual
• Hand Trucks and Ladders
  
  

This position will require job related lifting, loading and unloading. The Thrift Store Clerk must be able to lift up to 25 pounds. Occasionally, lifting may exceed 25 pounds and should be attempted safely using appropriate equipment and in accord with recommended procedure (get help).

Walk, bend, stoop, sit, stand for short/long periods of time, kneel, twist body, push, pull, lift and carry up to 25 pounds for short distances, have sense of touch, reach, grasp with hands and fingers, climb stairs, hear, identify colors, have close vision, have finger dexterity, speak and read, also will include wearing plastic or rubber gloves, working with household cleaners, exposure to inside and outside temperate variations, exposure to dust and molds, and may require operation of company owned vehicles.

Working Conditions

Regular and punctual attendance.

This position requires that you work in an environment with frequent interruptions, multiple deadlines, and competing priorities. While in this position you may encounter situations involving frustration, antagonism, anxiety, and deadlines. The work involves a high degree of independence.

Miscellaneous

The Salvation Army does have a dress code. This will be shared with you at the time of employment.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered. Valid driver license and acceptable driving record are required.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Supervisor: Manager