What are the responsibilities and job description for the Thrift Store Manager position at The Salvation Army Southern California?
Mission Statement: The Salvation Army, an international movement, is an evangelical part of
the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by
the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in
His name without discrimination.
Position Title: Thrift Store Manager
Corps/Department: The Salvation Army/ Kodiak Thrift Store
Reports To: Corps Officers
FSLA Status: Full-Time/ 40 hours per week; Non-Exempt
Scope Of Position/Essential Functions
Under the supervision of the Corps Officer, the Thrift Store Manager helps to plan, organize,
structure, and supervise the daily operations of a Thrift Store. The position works in all aspects
of daily store operations and ensures that all merchandising and sales efforts are carried out
with efficiency, effectiveness, and courtesy.
Education And Experience
instructions.
warehouse as needed.
Work is performed primarily in a heated and ventilated store setting. Noise level is low. Brief
exposure to weather is required when managing the receipt of donations, sorting in cold
storage, or assisting with property upkeep.
Physical Requirements
Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching,
handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal
limits. Lifting and moving objects weighing up to 50 pounds. Must be able to operate a motor
vehicle.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Software-related Skills: Microsoft Word, Excel and Outlook familiarity preferred. Ability to use
new software programs with basic training.
Language Skills: Must be able to understand, follow and give both written and oral instructions
and be comfortable working with diverse individuals in face-to-face contact and over the
telephone. The employee must be able to use speech and hearing for ordinary and telephone
conversation.
Mathematical Skills: Must be able to perform simple calculations (addition, subtraction,
multiplication, and division) and apply concepts such as ratios and percentages in practical
situations.
Performance Skills: Must be punctual, organized, self-motivated, flexible, and possess a
desire to learn and assist those he/she interacts with.
Protect the Mission: Must complete the online course for this area and pass the Background
Checks required by The Salvation Army for employment.
Driver Requirements: Must be a licensed driver with acceptable driving history. Must also
complete and pass The Salvation Army Driver Safety Course.
Acknowledgement of Religious Purposes of The Salvation Army: The employee
acknowledges that he/she has been informed and understands The Salvation Army’s religious
purpose and status as a church. The employee agrees that he/she shall do nothing to his/her
relationship with The Salvation Army as an employee to undermine its religious mission. The
employee agrees and understands that his/her services are a necessary part of The Army’s
religious purposes and his/her work-related conduct must not conflict with, interfere with, or
undermine such religious programs or The Army’s religious purposes.
Equal Employment Opportunity: The Salvation Army is an Equal Opportunity Employer and
committed to providing a respectful environment for all applicants and employees that is free
from unlawful discrimination or harassment based on age, race, color, religion, sex, national
origin, marital status, disability, citizenship, sexual orientation, gender identity, gender
expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.
This position description should not be interpreted as all inclusive. It is intended to
identify the major responsibilities and requirements of this position. The incumbent may
be requested to perform job-related responsibilities and tasks other than those stated in
this position statement.
the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by
the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in
His name without discrimination.
Position Title: Thrift Store Manager
Corps/Department: The Salvation Army/ Kodiak Thrift Store
Reports To: Corps Officers
FSLA Status: Full-Time/ 40 hours per week; Non-Exempt
Scope Of Position/Essential Functions
Under the supervision of the Corps Officer, the Thrift Store Manager helps to plan, organize,
structure, and supervise the daily operations of a Thrift Store. The position works in all aspects
of daily store operations and ensures that all merchandising and sales efforts are carried out
with efficiency, effectiveness, and courtesy.
Education And Experience
- High school diploma or equivalency.
- Two (2) years of supervisory experience in a retail operation or equivalent structured
- Ability to operate a cash register and handle monetary transactions.
- Knowledge of general office equipment to include telephone, computer, copier, fax
- Demonstrated excellent interpersonal and communication skills.
- Ability to work independently with minimal supervision; be responsible, well organized,
- Must be bondable and have an acceptable criminal history and driving record.
- Maintain excellent customer relations by giving prompt and courteous assistance to
- Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card
instructions.
- Organize merchandise, order supplies and equipment, and maintain adequate amount of
warehouse as needed.
- Ensure accurate and timely reporting of incident reports and financial paperwork.
- Respond to telephone inquiries, routing calls appropriately.
- Supervise staff and delegate duties as directed to ensure compliance with published
- Calculate daily deposit, sales reports, and bank cash receipts as directed, safe-guarding
- Coordinate and update staff in safety procedures and policies concerning customers and
- Report all accidents, injuries, and safety hazards.
- Report needs for maintenance and ensure store cleanliness inside and out.
- Maintain strict confidentiality of clients, staff, and other confidential information.
- Perform other related duties as assigned.
Work is performed primarily in a heated and ventilated store setting. Noise level is low. Brief
exposure to weather is required when managing the receipt of donations, sorting in cold
storage, or assisting with property upkeep.
Physical Requirements
Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching,
handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal
limits. Lifting and moving objects weighing up to 50 pounds. Must be able to operate a motor
vehicle.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Software-related Skills: Microsoft Word, Excel and Outlook familiarity preferred. Ability to use
new software programs with basic training.
Language Skills: Must be able to understand, follow and give both written and oral instructions
and be comfortable working with diverse individuals in face-to-face contact and over the
telephone. The employee must be able to use speech and hearing for ordinary and telephone
conversation.
Mathematical Skills: Must be able to perform simple calculations (addition, subtraction,
multiplication, and division) and apply concepts such as ratios and percentages in practical
situations.
Performance Skills: Must be punctual, organized, self-motivated, flexible, and possess a
desire to learn and assist those he/she interacts with.
Protect the Mission: Must complete the online course for this area and pass the Background
Checks required by The Salvation Army for employment.
Driver Requirements: Must be a licensed driver with acceptable driving history. Must also
complete and pass The Salvation Army Driver Safety Course.
Acknowledgement of Religious Purposes of The Salvation Army: The employee
acknowledges that he/she has been informed and understands The Salvation Army’s religious
purpose and status as a church. The employee agrees that he/she shall do nothing to his/her
relationship with The Salvation Army as an employee to undermine its religious mission. The
employee agrees and understands that his/her services are a necessary part of The Army’s
religious purposes and his/her work-related conduct must not conflict with, interfere with, or
undermine such religious programs or The Army’s religious purposes.
Equal Employment Opportunity: The Salvation Army is an Equal Opportunity Employer and
committed to providing a respectful environment for all applicants and employees that is free
from unlawful discrimination or harassment based on age, race, color, religion, sex, national
origin, marital status, disability, citizenship, sexual orientation, gender identity, gender
expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.
This position description should not be interpreted as all inclusive. It is intended to
identify the major responsibilities and requirements of this position. The incumbent may
be requested to perform job-related responsibilities and tasks other than those stated in
this position statement.
