What are the responsibilities and job description for the Intake Worker position at The Salvation Army Southwest Division?
LOCATION: Tucson Hospitality House -1002 N. Main Ave
STATUS: FT/40 Hours- Monday-Friday 2pm-11pm
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army is looking to fill a Full-time Intake Worker position. The successful candidate for this position will be computer literate in MS Office suite and have excellent verbal and written communication skills. This position is benefit eligible and comes with vacation, sick, health, vision, life insurance and more.
The Intake Worker will manage the general operations of the intake area providing information and referrals, medication, and access to luggage and checked in items. This person will monitor and supervise clients, investigate and report activity and incidents appropriately. This position will gather statistical information form participants sign up sheets and client registrations and enter into HMIS completing any intake assessments of clients arriving during the evening shift. This position will monitor facility cameras and make periodic rounds of the facility. This employee will provide good customer service to clients providing proper forms and hygiene items.
QUALIFICATIONS:
- Experience working with homeless population
- Able to maintain a non-judgement attitude and a professional approach working with clients
- Ability to use HMIS and Bridges software program
- Computer literate in MS Office Software
- Ability to work with people of diverse backgrounds and circumstances
- Able to handle crisis/emergency situation or services for the homeless and to utilize crisis intervention, crowd management and conflict resolution skills
- Certification in First Aide, CPR and AED required. If not current, certification must be obtained.
- Ability to assess at risk participants and situations
- Excellent verbal and written communication skills
- Successful background clearance
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
