What are the responsibilities and job description for the Thrift Store Manager position at The Salvation Army Southwest Division?
LOCATION: Bullhead City
STATUS: Full-time
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
- High school diploma or equivalent
- Minimum 2 years supervisory experience and minimum of 3 months as a manager trainee or similar
- Experience in a thrift store environment
- Must have people skills and organizational skills
- Demonstrated ability to merchandise product and to produce effective sales
- Ability to work with the public in a professional manner
- Ability to mentor and train Clerks and volunteers
- Customer service mindset
- Team player with a spirit of cooperation and work with all others towards goals set by management
- Valid Arizona Driver’s license with clean MVR
- Must be able to pass a criminal background check
RESPONSIBILITIES:
- Ringing up sales on the cash register
- Bagging purchases for the customers
- Keeping sales floor clean and free of debris
- Oversee in unloading donations
- Assist customers with loading merchandise
- Return sales items to the proper place when moved by customers
- Oversee the pricing and displaying of items for sale
- Answering customer questions or concerns with courtesy
- Answering thrift store telephone
- Writing up pick-up receipts and giving them to the driver
- Responsible for promptly reporting to immediate supervisor all accidents, personal injury, or property damage
- Oversee sorters, warehouse workers and truck drivers with their duties when deemed necessary and assigned by the thrift store manager
- Ensure smooth running of all store operations – from customer relations to stocking of new product
- Ensure store always looks presentable and free of debris
- Follow all daily income handling procedures, including POS procedures, policies for counting and banking income
- Ensure current work schedules are posted at the store and sent to Corps Officers and HR.
- Ensure timecards are accurate, signed and submitted in a timely manner
- Work with staff to ensure all sales associates responsibilities are accomplished, engaging in that process also
- Be creative in setting up promotional and sales displays
- Make achieving higher sales a continual process, encouraging staff and thereby making it a team effort
- Continue to learn from other companies better and/or best way of marketing and making more sales
- Ensure all mark down and rag out polices are adhered to
- Ensure OSHA guidelines are followed
- Act as a personal representative of The Salvation Army, supporting its mission, treat all customers and/or donors courteously
- Cover Pickups on Tuesdays and Thursdays (26 foot truck) when needed.
- All other duties as assigned by direct supervisor as they relate to the position of Thrift Store Manager
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
