What are the responsibilities and job description for the Grand Rapids Kroc Center - Welcome Desk Attendant position at The Salvation Army USA Central Territory?
Responsibilities :
Provide world class customer service to the community; see that all customers, clients and members are given prompt and courteous service, with an attitude of Christian hospitality.
Perform point of sales (POS) transactions / CCMS functions at the Welcome Desk.
Perform all Welcome Desk duties.
Serve customers, clients and membership.
Receive and handle incoming telephone calls, greet visitors and respond to emails in a friendly and business-like manner.
Direct calls to appropriate program / staff in a timely manner.
Qualifications :
High school diploma or GED equivalency , or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Minimum of 1- 2 years' experience working in customer service and cash handling related industries.
Must have excellent computer skills; experience in working with Microsoft Office products, cash handling, and register sales. Computer database application experience helpful. Ability to use new software programs with basic training.
Must have command of the English language and possess excellent verbal and written communications skills; Spanish language proficiency preferred.
Must comply with all applicable business, employment and copyright laws.
Must uphold and enhance public appreciation and trust for the fitness industry.
Maintain the confidentiality of all clients' information.
Must have, or be able to obtain within the first 30 days of employment, First Aid / CPR / AED certification.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Grand Rapids Kroc Center - Welcome Desk Attendant?
Sign up to receive alerts about other jobs on the Grand Rapids Kroc Center - Welcome Desk Attendant career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Grand Rapids Kroc Center - Welcome Desk Attendant jobs in the Grand Rapids, MI area that may be a better fit.
We don't have any other Grand Rapids Kroc Center - Welcome Desk Attendant jobs in the Grand Rapids, MI area right now.
