What are the responsibilities and job description for the Intake Clerk position at The Salvation Army USA Central Territory?
The Salvation Army Mission
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective :
This position effectively services each admission inquiry expeditiously, with compassion and accuracy. Demonstrated commitment to The Salvation Army mission to ensure services provided are confidential and inclusive, including eligibility, without discrimination.
Essential Functions :
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of t assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Conduct pre-screen eligibility process for program applicants through referral, phone, and walk-ins. Determine and follow eligibility guidelines according to program policies and procedures.
- Assist in completing intake process including but not limited to financial verification, income for room and board, and all required supportive file documentation electronically.
- Assist in providing all required documentation to outside agencies that support the beneficiary file (probation, parole, courts, 24 / 7 intakes.
- Assist follow-up on applicants that are referred to detox as a part of their rehabilitation plan prior to admission.
- Be knowledgeable of community referral agencies and can communicate intake policies and procedures.
- Assist in entering, processing, and maintaining relevant applicant information in the online records database while ensuring online files are timely, accurate, and complete.
- Collect medications and add to electronic files according to policies and procedures in the online database and provide medications to the Resident Manager for storage.
- Support the Intake Coordinator to gather statistical data from all Program Staff.
- Complete and document intake urinalysis with the assistance of Resident Management.
- This position will require evenings and weekends.
- Support the mission statement of The Salvation Army.
- Other duties as assigned.
