What are the responsibilities and job description for the Social Services Coordinator position at The Salvation Army USA Central Territory?
About The Salvation Army USA Central Territory
We are a non-profit organization dedicated to serving vulnerable populations. Our mission is to provide compassionate support and resources to those in need.
Job Summary
We are seeking a skilled Case Manager II to join our team. As a Case Manager II, you will be responsible for assessing client needs, developing individualized case plans, and connecting clients with community resources.
Key Responsibilities
- Conduct casework interviews with clients to gather information for determining program/service eligibility and case status.
- Identify psychosocial, economic, and physical needs of clients, assess their support systems, and plan, develop, and implement an appropriate service plan.
- Assist clients with housing search, placement, and stability activities.
- Develop and implement case plans that present intervention strategies to meet client needs.
- Refer clients to appropriate community resources and advocate for or assist clients in obtaining such services.
- Prepare complete and accurate case notes, write correspondence, reports, and other written materials, and input data into HMIS.
- Review assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.
- Provide training to new case managers.
- Regularly peer review and audit case files to ensure services standards are met and contract compliance.
- Assist in transporting clients and advocating for them with public and private agencies.
- Attend meetings with other community service providers on behalf of The Salvation Army, as assigned.
Requirements
- Bachelor's degree in social work, human services, psychology, sociology, or criminal justice.
- Two years of social work experience. Management experience is helpful.
- Valid WI Driver's license with approval to drive from The Salvation Army's insurance.
