Store Manager

Ensure optimum operation of assigned Family Store personally or through subordinate staff by meeting The Salvation Army’s goals, standards, policies and procedures, and Mission Statement.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• As directed by supervisor, recruit, interview, and recommend applicants for hire in order to maintain proper staffing levels. Provide orientation and training for new store personnel.
• Schedule employees to ensure adequate coverage in store at all times while observing budgetary restrictions and overtime. Accurately report staff’s time for payroll purposes and ensure staff prepares and approves their time records according to correct procedure.
• Supervise employees in performance of their duties to ensure compliance with store procedures, goals, directives, guidelines, and Salvation Army policies and procedures. Provide performance management to employees with written documentation as needed. Recommend employees for termination, if necessary.
• Ensure store is laid out and merchandised in the most attractive manner possible and conducive to a positive and rewarding shopping experience. Ensure store is maintained in a neat and tidy condition at all times. Maintain good customer relations and respond to customer concerns.
• Ensure that store receipts and deposit paperwork are properly and timely prepared at end of business day and that deposits are delivered to the bank. Follow proper procedures to safeguard cash and other valuables at all times. Enforce Salvation Army cash handling policies and procedures.
• Enter and manage employees' work schedules in the ADP EeTime System. Monitor and manage employees' Actual Hours to be consistent with their Standard Weekly Hours. Enter employees’ Missed Punches and paid time off at least four times a week in order to remain current.
• Following training in its use, become proficient in the use of CounterPoint and be able to run, read, and interpret CounterPoint daily/weekly/monthly reports, to provide sales analysis, and to produce operating and maintenance instructions and procedure manuals.
• Attend staff meetings, trainings, or other activities as requested. Keep store personnel informed of new policies, procedures, and directives. Follow up to ensure comprehension and compliance and retrain as necessary.
• Responsible for the safety and security of the building, merchandise, donations, customers, volunteers, and employees. Practice vigilance about shrinkage and control opportunities for theft. Be aware of safety hazards and correct quickly or report to proper area at Center for repair or correction.
• Maintain awareness of store’s performance in sales, expenses, donations, production, or any other measures in relation to goals on a daily, weekly, and monthly basis and be prepared to make changes in response.
• Work a varied schedule, including nights and weekends. Be prepared for reassignment to other stores at the direction of supervisor.
• Other duties may be assigned from time to time by supervisor.
• Support the mission statement of The Salvation Army.
  
  

SUPERVISORY RESPONSIBILITIES:

Directly or indirectly supervises all store employees, volunteers, and Beneficiaries. Carries out supervisory responsibilities in accordance with Salvation Army policies and applicable laws.

This position pays $20.00 per hour.

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education & Experience:

• High School Degree or Equivalent
• 2 years of retail experience
• Thrift experience is a plus, Associates Degree a plus
  
  

Certifications: Valid Driver’s License. Able to drive on behalf of The Salvation Army per Salvation Army Policy

Skills/Abilities:

‐ Ability to speak, write and understand English in a manner sufficient for effective communication

with customers, management and co workers.

‐ Basic computer skills including but not limited to the use of the Point of Sales System; the payroll

program and all other programs or systems that are adopted by the TSA ARC.

‐ Ability to give change accurately.

‐ Good speaking, hearing and vision ability, and excellent manual dexterity.

Supervisory Responsibility:

• Supports the training and supervision the store staff.
• Document and provide information requested about direct reports to store manager for a
  
  

personnel review and corrective action.

• Review and approve time and attendance for store personnel using the current payroll system.
  
  

Checks time logs regularly. Following all current regulations and trainings.

Physical Requirements:

• The physical requirements described here are representative of those that must be met by an
  
  

employee to successfully perform the duties of this job. Reasonable accommodation may be made to

enable individuals to perform the essential functions of this job.

• While performing the duties of this position, the employee is regularly required to stand; use hands,
  
  

handle, or feel; and hear or talk. The employee is frequently required to walk and reach with hands

and arms. The employee is occasionally required to climb or balance; and stoop, kneel or crouch.

• The employee must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up
  
  

to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and

ability to adjust focus.

• The work environment for this position is a store environment with a quiet to moderate noise level.
  
  

The environment may be dusty and may experience temperature fluctuations based on weather. May

stand for extended periods

Travel:

May be required to travel to various locations for work or training

Working Conditions:

• The work environment for this position is a store environment with a quiet to moderate noise level.
• The environment may be dusty and may experience temperature fluctuations based on weather. May stand for extended periods. Full-time position; will require weekend and evening hours.
  
  

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled