What are the responsibilities and job description for the Transitional Housing - Rapid Rehousing Case Manager position at The Salvation Army USA Central Territory?
Job Objective: Work with individuals and families in a Transitional Housing//Rapid Rehousing Program on three basic outcomes: Daily Living, Financial Stability and Permanent Housing.
Essential Functions:
- Conduct an initial assessment/history of the participant
- Prepare a case history, and develop, with the participant, a housing plan designed to end their homelessness
- Assist the participant in the development and implementation of a housing plan and monitor/document their progress toward the completion of the plan
- Provide linkages/referrals/transportation to appropriate agencies and function as an advocate for the participant in the community as appropriate
- Provide Case Management in participant's home, in the community and at the facility.
- Complete daily, weekly, monthly paperwork (Case Management meeting numbers, documentation, financial reports, check requests, beginning/end information in HMIS, etc.) in a timely and accurate manner
- Participate in the development of a discharge plan to facilitate the participants' obtaining/ maintaining permanent housing
- Gather statistical information as required by funding bodies
- Attend community networking meetings to enhance the service delivery system for the clientele
- Provide community education regarding homelessness and The Salvation Army by conducting tours, participating in workshops/in services, speaking to community groups, etc.
- Participate in agency and/or professional workshops/seminars to increase professional knowledge
- Represent the agency/program in the community as assigned
- Provide On-Call coverage as scheduled
- As part of The Salvation Army comply with all confidentiality laws that apply to social welfare
- Other duties as assigned by the Director
Minimum Qualifications:
Education: Bachelor degree in Social Work or related field
Experience: Prior experience in Social Services or residential setting; knowledge of homelessness and ability to work with and supervise a diverse clientele; knowledge of counseling/crisis intervention techniques
Certifications/Licenses: None Required
Skills/Abilities:
- Effective communication skills (written and oral)
- Ability to prioritize job responsibilities
- Knowledge of community resources
- Ability to network
- Supportive of administrative and program objectives
- Must have a valid driver's license, maintain insurance, meet and maintain "qualified driver" status
- Ability to operate basic office equipment including telephone, personal computer
Supervisory Responsibility: Case Manager will supervise Intake Workers while on-call
Physical Requirements: Speaking, hearing and vision ability; manual dexterity; walking; sitting and standing for extended periods of time; lifting, pulling and pushing materials up to 25 pounds; Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Travel: May be required to attend conferences
Driving: Must possess a valid driver's license issued by the state of residence. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business
Working Conditions:
- Residential setting - office space is separate from participant living area
- Hours: Monday-Friday, 9a-5p. Flexibility in hours possible to meet participant time constraints
- After hours, weekend and holiday hours while On-Call
- Extended hours during special events (Young Lawyer's Party, Toy Distribution, etc.)
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
