Case Services Department

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Workerfor the Orlando Area Command, located in Orlando, FL.Job SummaryMonitors assigned caseload of clients participating in a short-term life management program; establishes program plan / goals and evaluates client's progress by conducting routine meetings with client and / or staff; serves as advocate for client to acquire services that will enable them to functionally cope with their environment. Accepts and processes residents staying in housing overnight; receives and receipts fees received from residents. Monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules. Maintains accurate and complete records and logs containing pertinent information. Ensures that housing is maintained in a neat and proper order.Knowledge, Skills and AbilitiesKnowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Ability to develop program plans and goals based on client's needs. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.Ability to build and maintain effective and professional working relationships with clients and community agencies.Education and ExperienceTwo years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND Two years' experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and CertificationsApproved background check required. State Driver's license may be required.Physical Requirements and Working ConditionsAbility to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly to maintain control of client caseload. Ability to work on multiple cases effectively and efficiently at the same time without becoming frustrated or disorganized. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a lodge / shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Additional InformationAll employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.To apply, please select the "Apply Now" icon at the bottom of this posting.Application Submittal Period : 01 / 02 / 2025-01 / 20 / 2025All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Equal Opportunity Employer Minorities / Women / Veterans / DisabledWhen an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and / or interview process should contact a representative of the Human Resources Department at the applicable location.We appreciate your interest in employment opportunities with The Salvation Army!Other details Job Family FL-NON-EXEMPT Job Function Case Management Pay Type Hourly Apply Now