Program Coordinator

Location: The Salvation Army – Jackson, Corps   Position Title: Program Coordinator   Position Type: Fulltime   FLSA Status: Non-Exempt       About this opportunity: Supervises, coordinates, monitors, plans, and participates in the day-to-day operations of a Salvation Army program; Coordinates staff and shelter for homeless individuals seeking entry into Salvation Army programs;  participates in casework ensuring compliance with program policies and procedures; prepares statistical reports; develops and writes Annual Performance Reports (APRs), ensures meeting compliance of rules and regulations of grants and reports issues to supervisor; Supervises, oversees, accepts, and processes residents staying in shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that shelter is maintained in a neat and proper order.   Responsibilities include: This position description should not be interpreted as all inclusive.  It is intended to identify the major responsibilities and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Plans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; ensures the safety and security of the facility; conducts performance evaluations and provides salary and hiring/firing recommendations; reports any deviation from policy and/or procedures to management. Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc. Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information. Researches and Writes grant applications, Annual Performance Reports (APRs), and other grant documentations (e.g., statistical reports) to local, state, and federal funding sources ; monitors grant restrictions and ensures compliance of rules and regulations of grants; prepares rationale for requests and proposals for submission; prepares all grant documents, contracts, and agreements for submission to Divisional Headquarters for approval. Inspects facility on a routine basis to monitor the cleanliness of facilities; orders supplies and equipment as needed and based on supervisor approval; ensures compliance with program rules, established standards, and Board of Health codes; inspects fire systema and fire alarms; performs life-safety inspections; conducts fire drills and maintains logs. Ensures all rooms are in proper order before arrival of residents. Performs drug tests and administers breathalyzer tests in cases of any unusual behaviors, when requested by counselor or program staff, anytime a client returns from an off campus pass and at check in for the Emergency Shelter; informs counselor of the results of tests and documents drug and alcohol tests for the client’s record in the Emergency Shelter Data Basse and in the HMIS Database. Supervises the checking in of clients into the shelter and VA program, the preparation of client intake cards, and the resident roster. Supervises and enters case management data into the Homeless Management Information System including client demographics, dates of stay, services provided, etc. in a timely manner; generates reports and makes data corrections; participates in all HMIS required trainings and meetings; compiles monthly reports as required. Wakes up shelter clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge/shelter by the designated time; conducts daily formations and quarterly community meetings for all resident clients. Supervises the administration of client medications as needed. Serves as transportation coordinator to ensure all drivers are completing their assigned tasks for the day and all clients are transported in a timely manner to their required locations. Supervises and oversees the security efforts for the building and grounds; coordinates removal of abandoned vehicles; ensures client vehicles are properly tagged and insured; oversees the process of tracking client vehicles on the property. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS). Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Assists clients in locating/securing affordable housing; oversees and conducts when necessary home visitations; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds. Assists clients in locating employment; conducts regular follow-up to ensure clients understand the process of searching for a job, completing an employment application, proper communication and attire for interview, and personal documents necessary for the hiring process. Assists with planning, preparing, and developing and Monitoring and administering program budget, reviewing, monitoring, and approving expenditures to ensure compliance with budget constraints, and monitoring incoming funds to ensure compliance with budget projections. Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan. Completes, reviews and approves discharge plans of clients exiting the program; transfers file contents to non-active file. Builds and maintains professional working relationships with community agencies; attends community meetings with representatives of other agencies in order to educate them about the program, attempt to streamline service delivery, make client referrals and maintain awareness of client's progress. Provides Thrift Store vouchers as needed. Recommends new policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services. Confers with supervisor regarding casework practices on specific cases and/or changes within the program Responsible for making mandatory reports to department of human resources regarding cases of child neglect and/or abuse, and overseeing reports made by others; manages ongoing incidents once they have been reported; reports any incidents to management. Assists subordinate personnel in determining most appropriate approach or method in resolving difficult or unusual client cases. Prepares various correspondence and completes paperwork necessary for program operations. Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the supervisor as appropriate for submission to grantor. Confers with the supervisor on budgetary issues; provides input on the program budget. Oversees interns as required.  Assists with supervision and selection of interns. Reviews and approves employee time cards. Other Responsibilities: Coordinates and participates in the preparation and distribution of holiday food boxes to needy families. Performs other related work as required.   Materials and Equipment Used: General Office Equipment Salvation Army vehicles Breathalyzer/UA Testing Kits Security/Safety Equipment Metal Detector   What we are looking for in you: Bachelors degree from an accredited college or university in Social Work or a related field and two years progressively responsible experience performing social services work with at least one year in a supervisory capacity or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.   Licenses and Certifications: Valid Driver License. First aid and CPR certifications Certification required to dispense medication HMIS certification or ability to obtain license within 60 days of employment Drug tests and Breathalyzer Training and Certification   Knowledge, Skills and Abilities: Knowledge of practices and principles social service program administration. Knowledge of the principles and practices of social service case management and preparation of grant documentation. Knowledge of the principals and practices of budget administration. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Ability to lead, motivate, and evaluate the work of staff performing same or similar work. Ability to develop, implement, and enforce program policies and procedures. Ability to interview clients in order to evaluate and serve their needs. Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and complete client records, reports, and statistics. Ability to obtain required certifications within first 60 days of employment. Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations.   Physical Requirements and Working Conditions: Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work requires performance of duties in a social services environments where exposure to communicable and infectious diseases are possible. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. Employee Benefits    Health Insurance – United Healthcare Choice Plus Paid Time Off (PTO) Aflac supplemental insurance Retirement     Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination. We strive to do the “Most Good” for our employees by offering a greater sense of purpose in the work performed by training and mentoring employees and by offering competitive compensation and benefit plans. Our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good, with these five values at the heart of everything we do: We are… Passionate Compassionate Uplifting Brave Trustworthy   To learn more about the Salvation Army Jackson, MS please visit:   https://southernusa.salvationarmy.org/jackson-ms/   Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.   To apply, please select the “Apply Now” icon at the bottom of this posting.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   Equal Opportunity Employer Minorities/Women/Veterans/Disabled