Store Clerk_NE-NSC_401-Thrift Store Department

Job Summary:Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers’ questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register. Essential Functions:This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Customer Service (80%)Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience. Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax receipts as needed. Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups. Store Orderliness and Cleanliness (20%)Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked. Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled. Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner. Other Responsibilities: Inspects donated items to ensure they can be used according to established policies and procedures. Assists in pricing and tagging items in the store in accordance with established procedures. Assists customers in carrying purchased/donated items in/out of the store. Performs other related work as required.