What are the responsibilities and job description for the Concession Stand Manager - On Call position at The Salvation Army USA Western Territory?
GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.
EDUCATION AND WORK EXPERIENCE:
- Minimum High School Diploma or Equivalent
- Minimum of professional or volunteer experience working with young adults and community members
- Prior retail or restaurant with cash handling experience required
- Serve Safe Certification preferred but not required.
- Knowledge of The Salvation Army programs, policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Detail oriented and attention to detail
- Self starter
- Team player
- Strong use of the English language in verbal and written communication
- Excellent telephone skills
- Ability to work in a fast-paced environment and maintain poise under pressure
- Customer service mindset
- General accounting or bookkeeping knowledge
- General knowledge of business protocols
- Ability and willingness to keep information confidential
- Team Player
- Ability to set priorities and accept responsibility willingly
- Ability to exercise sound judgement
- Ability to recruit, lead and empower volunteers
- Ability to handle and count money such as concession and entry fees
- Ability to obtain at a minimum a Serve Safe Food Handlers Certification if it becomes required.
- Ability to run a cash register, run register reports, log daily sales and chart concession trends
- Must complete and adhere to Protecting the Mission requirements and guidelines,
including the ability to pass a TSA background check.
SOFTWARE-RELATED SKILLS:
- Microsoft Word and Excel required
- Working knowledge of how to program and run a cash register
SCOPE OF POSITION:
The Concession Stand Manager is under direct supervision of the Athletic/Gym Director and is responsible for the implementation of all game day activities for the concessions stand and admissions table.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work a non-standard work week generally in accordance with The Salvation Army athletic programs, tournaments, gym rentals or events.
- Maintain the gym kitchen keep it clean and organized
- Maintain food stock levels communicate to Athletic/Gym Director when additional stock needs to be purchased
- Maintain a concession/admissions volunteer list. Provide necessary direction to volunteers on game nights.
- Count down tills and run register reports at the end of each shift. Report any discrepancies to the Athletic/Gym Director
- Prior to preparing items log refrigerator and freezer temps in accordance with Serve Safe Standards
- Prepare hot foods for sale during games according to Serve Safe Standards, stock the sale fridge with drinks, display candy and cold items for sale. Have Concession Stand fully ready and open 15 minutes before the start of the game.
- During games monitor all hot foods and log food freezer and refrigerator temperatures in accordance with Serve Safe Standards.
- Log Daily sales, and chart trends at the end of each shift
- Ensure the kitchen is cleaned, dishes are done, and food is stored in accordance with Serve Safe Guidelines
- Handle and count money as required for concessions, entry fees and apparel sales.
- Prepare register "Z" reports separately for admissions and concessions, place reports and cash drops in separate envelopes and drop in lock box in copier room of main corps building.
- Prepare a change order report and provide to Athletic/Gym Director director so needed change can be obtained from the bank.
- Perform other duties as assigned in accordance to the job description.
PHYSICAL REQUIREMENTS:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
- Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
- Ability to operate telephone
- Ability to operate a desktop or laptop computer
- Ability to lift up to 75 lbs. (usually cases of food or equipment)
- Ability to understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
