What are the responsibilities and job description for the E-commerce Specialist- Torrance position at The Salvation Army USA Western Territory?
Description
JOB TITLE : E-COMMERCE SPECIALIST
DEPARTMENT : RETAIL
STATUS : FULL-TIME
SUPERVISOR : E-COMMERCE SUPERVISOR or BUSINESS MANAGER
GENERAL STATEMENT : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
JOB SUMMARY :
The Ecommerce Specialist will be responsible for hands-on-listing to expand our online merchandise, as well as optimizing content for increased visibility and sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Create and optimize product listings on our ecommerce platform.
- Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
- Strategically identify opportunities to increase the quantity of merchandise available online.
- Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
- Use data-driven insights to optimize product listings and recommend new product additions.
- Select high-value merchandise located at the Center / Store for sale on the online platform.
- Photograph and present merchandise in a visually appealing and informative manner.
- Continuously assess and improve the online shopping experience to enhance customer satisfaction.
- Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
- Demonstrate efficiency, accuracy, and high productivity through effective workload management.
- Display an eagerness to acquire new skills and grow within the organization.
- Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.
QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
Qualifications
Education High School or Equivalent (required)
Experience Please explain any gaps in employment (required)
Please list relevant experience (required)
Computer & Technology Skills- Microsoft Office Programs (Word, Excel, etc.) (required)
Knowledge of online selling platforms and Photoshop (required)
2 years : customer service and / or retail experience (required)
1 years : merchandising experience, including boutique (required)
Licenses & Certifications Driver's License (preferred)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
