What are the responsibilities and job description for the Area Command Resource Development Director_E-ALM_262-Development Department position at The Salvation Army USA?

Area Command Resource Development Director_E-ALM_262-Development Department 4500 S Claiborne Ave, New Orleans, LA 70125, USA Req #34092 Wednesday, January 8, 2025

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Job Title : Area Command Resource Development Director

Department : Development

Location : New Orleans, LA Area Command

Job Family : Development

FLSA : Exempt

Reports to : Area Commander in conjunction with the Divisional Resource Development Director

Direct Reports : None

Revision Date : 1 / 1 / 2023

Job Summary :

Under the shared direction of the Divisional & Regional Resource Development Director, Area Commander & Divisional Development Director, the Area Command Resource Development Director is responsible for identifying, cultivating, and soliciting major gifts from current and new donors and moving mid-level donors to the major gift level to achieve annual goals. The position works with the Area Commander, Area Command Development Director, and Divisional CRD team to develop comprehensive development plans that include research, cultivation, solicitation, and stewardship of major gift donors and prospects; and support of other strategic efforts to meet annual goals and position The Salvation Army to undertake capital / endowment campaigns as necessary.

Essential Functions :

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Gift Cultivation and Solicitation (80%)

Works collaboratively with the Divisional & Regional Resource Development Director, Area Commander, Area Command Development Director, and Divisional CRD team to plan, develop, coordinate, and evaluate an aggressive major gifts program and variety of development strategies, to include special fundraising events, to achieve short-range and long-range goals of the department and the area command.
Cultivates, solicits, secures, and manages a portfolio of major gift donors and prospects annually, using moves management concepts and tools.
Accompanies Area Commanders, Board / Council, volunteers, and staff on visits with donors and prospects; Monitoring all prospect contacts to ensure positive and purposeful prospect and donor relations.
Prepares solicitation materials as needed for individual, corporate and / or personal foundation prospects.
Utilizes systems and software to track and cultivate donors and prospects, including our donor database and wealth screening tools.
Updates, tracks, and maintains contact and solicitation reports on a timely basis using specific metrics.
Works with staff to identify and assign donor prospects for cultivation and solicitation.
Maintains an effective working relationship with the Divisional & Regional Resource Development Director, Area Commander, Area Command Development Director and Divisional Headquarters Community Relations and Development Department staff by sharing information that may enhance the overall effectiveness and efficiency of the area command fundraising efforts.
Participates in any capital campaigns as requested.
Prepares annual sponsorship packages.

Stewardship and Identification (15%)

With guidance from the Divisional & Regional Resource Development Director, Area Commander, Area Command Development Director, and Divisional CRD team, partners with the fundraising staff to encourage and enhance donor engagement for the area command.

Participates, identifies and encourages attendance at donor recognition (social) events.

Ensures recognition efforts and stewardship efforts are included in solicitations strategies to effectively enhance donor relationships.

Acknowledges major donors through public and private recognition (i.e. annual reports, awards, acknowledgements).

Reviews and studies various fundraising periodicals and other related publications for identifying new prospects for solicitation.

Handles special projects relating to stewardship, such as special correspondence, historical fund reports, testimonials, or other donor relations pieces.

Develops relationships and performs public speaking with the local and broader community to enhance and promote awareness and support of Salvation Army programs.

Administrative (5%)

Attends meetings as assigned that are pertinent to the promotion and support of The Salvation Army.

Participates as a team player in all aspects of department operations based on team’s needs and goals.

Performs some administrative tasks to ensure the accomplishment and smooth operation of work.

Other Responsibilities

Performs other related work as required.

Materials and Equipment :

Computer (advanced skill level), database, Internet communications, social media, and general office equipment.

Knowledge, Skills and Abilities :

Knowledge of the principles and practices of fundraising, major gift solicitation, and gifts administration.

Knowledge and skill at donor customer service demonstrating tact, diplomacy, and patience.

Knowledge of individuals, community agencies, organizations, and corporations within the Area Command to support organizational efforts.

Maintain an up-to-date knowledge and awareness of fundraising practices and legislation in relation to fundraising and taxation.

Knowledge of effective and efficient recordkeeping practices and procedures, and development / fundraising functions within a nonprofit.

Skill in public speaking and effective individual communication skills, including by phone and with high-level individuals and corporate executives.

Ability as a highly energetic professional with a track record of building donor relationships and closing gifts in the five-figure or more range.

Successful experience in making cold calls as well as developing cultivation and solicitation strategies.

Demonstrated leadership and the ability to successfully manage multi-functional or diverse areas.

Must have excellent interpersonal skills and a demonstrated record of completing assignments.

Ability to understand the needs and interests of leadership and major gift donors to develop relationships between them and The Army.

Ability to move potential donors in an appropriate and timely fashion toward solicitation and closure.

Ability to develop strategic, proactive relationships with potential donors, sponsors, and corporate partners.

Ability to articulate The Salvation Army mission program objectives, exposure opportunities, and / or resource needs persuasively to obtain and meet annual solicitation goals.

Ability to plan, develop, implement, and evaluate a variety of major gifts fundraising strategies to determine their effectiveness in achieving short and long-range goals.

Ability to anticipate donor needs, discern priorities, and meet deadlines.

Ability to build and maintain positive, effective, and professional working relationships with internal and external communities.

Ability to plan, organize, and prioritize work to accomplish in compliance with quality standards and deadlines.

Ability to make sound decisions and use discretion when non-routine situations arise.

Ability to take responsibility for a diverse number of projects, work effectively and efficiently on multiple projects under the pressure of deadlines and time constraints with limited supervision.

Ability to present information concisely and effectively, both verbally and in writing and conduct all communications and job duties with the highest level of professionalism and donor care.

Ability to present a positive and professional image of The Salvation Army.

Ability to maintain the security and accountability of donated funds and / or assets.

Ability to prepare and maintain donor and assignment reports in an accurate, complete, and timely manner.

Ability to work independently and with limited supervision.

Ability to proficiently use Microsoft Word, Excel, PowerPoint, and general database management software.

Ability to meet attendance requirements, attend events outside non-typical office hours; and travel to various locations on Salvation Army business in company or own vehicle.

Ability to perform all duties with an understanding and in accordance with the mission, ministry, philosophy, culture, and protocol of The Salvation Army.

Minimum Qualifications Required :

Education and Experience :

Bachelor’s degree from an accredited college or university in a related field, and 5 years of progressively responsible experience in major gift fundraising and in identifying, cultivating, and soliciting individual and corporate donors and prospects, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications / Licenses :

Valid State Driver’s License

Physical Requirements :

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking; Limited amount of physical effort required associated with walking, lifting, and carrying (less than 25 lbs.) 5-10% of work time; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions :

Work is performed off-site, in the field, meeting with donors and prospective donors at venues such as homes, restaurants, office buildings and can be associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work is also performed in a normal office environment where there are little or no physical discomforts, occasionally work is performed off-site and can be associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Statement of Purpose :

This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.

Employee Signature Date

Supervisory Signature Date

Other details

Job Family ALM-EXEMPT

Job Function Fundraising & Donor Relations

Pay Type Salary

Max Hiring Rate $72,000.00

Job Start Date Monday, January 27, 2025

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