Case Worker

About this opportunity :

Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan / goals and evaluated client’s progress by conducting routine meetings with client and / or staff; serves as advocate for client to acquire services that will enable them to functionally cope with their environment.

Key responsibilities :

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and / or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Plans, coordinates, and / or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
• Assists clients in locating / securing affordable housing; conducts home visitations when appropriate; ensures that client’s living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
• Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
• Completes discharge plans of clients exiting the program; transfers file contents to non-active file; prepares card for follow-up mailing.
• Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client’s progress.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
• Performs record keeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Social Services Director as appropriate for submission to grantor.
• Reviews budget and advises Social Services director / Program Coordinator if expenditures are not in compliance with program budget, making recommendations as needed to ensure expenditures remain in compliance with approved program agreement.
• Prepares, completes, and processed food, clothing, and furniture vouchers of eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
• Oversight of shelter and the housing monitors.
• Conducts tours of program facility for outside agencies as requested.
• Assist in developing and revising the service policy manual.
• Assists with community services as needed.
• Assists in performing social service work for special or seasonal projects.
• Performs other duties as assigned.

What we are looking for in you :

Physical Requirements and Working Conditions :

Ability to meet attendance requirements; Ability to read, write, and communicate the English language; Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5 -10% of work time; Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits