What are the responsibilities and job description for the House Monitor - 11-025 SC/ Glendale Booth House position at The Salvation Army?
Mission Statement
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The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The House Monitor for the Booth Home Senior Bridge Housing program provides general oversight of residents and rooms, assists with check-ins and discharges of residents, and evaluates and reports on residents’ conditions to the Program Coordinator. The House Monitor is also responsible for assisting in the completion of documentation and tracking residents’ progress upon discharge and follow-ups. The Booth House Senior Bridge Housing program houses 15 male and female clients with mental health diagnoses. The workdays are Saturday and Sunday 7 am – 3 pm.
Essential Functions
- Provide professional support, compassionate and safe care for all residents. Respond to clients’ needs promptly and courteously.
- Perform all duties in a respectful manner, allowing clients and staff to maintain a healthy sense of self-worth.
- General monitoring of clients to ensure that a safe, quiet, and friendly atmosphere is maintained; make rounds at the house periodically.
- Explain rules and procedures to all clients and ensure adherence to policies in a respectful manner.
- Complete all intake forms and records, establishing an individual resident file for new intakes.
- Follow all Booth Home Senior Bridge Housing and The Salvation Army policies and procedures.
- Assist Program Coordinator with data entry and documentation, including but not limited to intake forms and records, maintain resident files, HMIS data entry, and discharge documentation.
- Complete all daily logs, gather all the signatures needed, and give complete end-of-shift reports to the oncoming shift and to the Program Coordinator.
- Document and report unusual occurrences, incidents, and injuries.
- Ensure that common areas and hallways are free of obstructions and other health and safety hazards.
- Provide appropriate involvement in coordination with other staff to ensure safety and security measures are adhered to.
- Maintain security inside and outside the building.
- Respond promptly and appropriately to emergency situations.
- Always maintain resident confidentiality.
- Assist Program Coordinator in completing documentation and tracking residents upon discharge.
- Answer direct incoming calls to the appropriate individuals in a courteous and professional manner.
- Serve meals as needed, including but not limited to breakfast, lunch, and dinner; clean up at the end of meal service and comply with all food service & health codes.
- Assist with cleaning common areas daily, room turnovers, house laundry, and donations.
- Ability to work an irregular schedule with varying hours as needed.
- Other duties as assigned by your immediate supervisor and / or management personnel.
Working Conditions
Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate a computer, fax, and telephone. Ability to lift up to 25 lbs.
Minimum Qualifications
Skills, Knowledge & Abilities
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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