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Zelma George Case Manager - Harbor Light Complex

The Salvation Army
Cleveland, OH Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/13/2025

Overview

Provide case management services to the residents of ZG Family Emergency Shelter.

This position will pay $ 20 .00 / hr

Responsibilities

  • Provide direct service to all assigned clients consistent with ethical social work practice as described in the NASW Code of Ethics.
  • Comply with all the requirements for licensure in the State of Ohio Counselor and Social Worker Board as outlined in the Ohio Revised Code.
  • Screen for appropriateness of services. Conduct intakes in compliance with McKenny Vento’s definition of homelessness and HUD’s definition of chronic homelessness on an as-needed basis; review shelter policies and procedures.
  • Assess client’s needs and employability. Complete and assure accuracy of all required forms, including but not limited to United Way, HUD and Self Determination forms.
  • Follow current admission policy regarding new admits and transferring of clients to other rooms as it pertains to hygiene and handling of clothing.
  • Develop an Individual Service Plan (ISP) with the client. Refer clients to appropriate mainstream services. Provide on-going assessment and services.
  • Provide weekly counseling and other supportive services as needed.
  • Maintain timely progress notes on all services provided. Progress notes are to be completed at or close to the time of service.
  • Assure confidentiality of client information and records, except when failure to disclose would be a violation of the law. Obtain releases of information from the client when sharing information.
  • Refer clients to Mental Health Services (216-623-6888) if they present as a risk to themselves or others. Refer clients to Children and Family Services (216-696-KIDS) when there is suspected abuse or neglect of children.
  • Conduct at least one group meeting per week with clients based on HUD agreement.
  • Resolve all issues in person concerning clients as indicated on the incident reports or special reports.
  • Assure safety of all residents and staff by contacting Security and / or 911 in emergencies. Assist with de-escalation when needed, especially if it involves your assigned client. Implement the Facility Emergency Evacuation Procedure (FEEP) as required.
  • Issue violation points; bring severe behavioral issues and potential discharges to the Program Manger’s attention to help problem solve.
  • Attend all mandatory meetings and trainings.
  • Perform other duties as assigned by the Program Manager or Executive Director.

Qualifications

Associate / Bachelor degree in Social Service field required for a case manager.

  • Previous experience working with children and families preferred.
  • Knowledge and compliance with the NASW Code of Ethics.
  • Knowledge of community resources.
  • Must be able to routinely lift and carry boxes weighing 50 pounds or more.
  • Must be able to use stairs, when necessary, for building evacuations, drills or during elevator maintenance.
  • Good assessment and strong judgment skills.
  • Good communication skills including good grammar, spelling and legible handwriting.
  • Computer literate.
  • All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status

    Salary : $20

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