What are the responsibilities and job description for the Delivery Driver position at The Sanctuary?
Delivery Driver for The Sanctuary, one of Sacramento’s premier Dispensaries for Adult Use and Medical cannabis, is growing once again. We are looking for superstars to join our diverse, fun-loving team. Founded in January 2020, The Sanctuary specializes in cannabis retail sales both in store and delivery. The Sanctuary believes customer service, creative and educational collaborations and community support make a difference! The Sanctuary governs a healthy environment for customers and staff members alike. We are a company that prides itself on diversity, inclusion and the professional development of all our associates. Everyone who visits our establishment or receives a delivery is welcomed by friendly staff members who are driven to provide optimal customer service.
Join our team as a Delivery Driver, responsible for delivering cannabis products to the Sanctuary customers while adhering to all state driving laws and compliance regulations. You'll play a key role in ensuring customer satisfaction by providing prompt, professional service and answering delivery-related questions.
Key Responsibilities:
- Process and deliver customer orders using our routing/dispatch software
- Ensure timely and professional delivery of products
- Verify customer identity, handle cash payments, and ensure accurate exchanges
- Follow assigned routes and communicate deviations with the Dispatcher or Manager
- Provide outstanding customer service via phone, text, and in-person during deliveries
- Build and maintain positive relationships with customers, partners, and team members
- Address customer concerns and inquiries promptly and effectively
- Report on customer requests or issues to the Dispatcher or Manager when necessary
- Adhere to all traffic laws and operate vehicles safely and efficiently
- Foster a positive work environment built on trust, loyalty, and respect
- Regular, dependable attendance is required
- Collaborate effectively with team members
- Clean DMV record
- Additional responsibilities as needed
- Must be 21 years of age at the time of application (Required
- Minimum two years of Customer Service experience (Required)
- Personal knowledge in various cannabis products (Required)
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required)
- Retail sales and cash handling experience highly (Preferred)