What are the responsibilities and job description for the Business Operations Manager position at The Sapience?
ob Title: Business Operations Manager
Location: Las Vegas, NV (On-Site)
Type: Full-Time
Compensation: $60,000 - $75,000 per year Bonus Benefits ESOP
Schedule: Monday–Friday, 9:00 AM – 5:00 PM & Saturday, 9:00 AM – 2:00 PM
Start Date: Must be available to start on or before March 31st, 2025
About Sapience
Sapience is building a new kind of educational ecosystem, integrating virtual, in-home, and location-based services to make personalized learning and skill-building accessible for all. As we grow and expand our locations, we’re looking for organized, dependable, and mission-aligned team members to help operationalize the next phase of our growth.
Role Summary
As a Business Operations Manager, you won’t just be managing operations — you’ll be helping build the very system that powers Sapience’s growth across locations and service lines. This is a high-impact role ideal for someone who thrives at the intersection of strategy and execution.
You’ll work directly with our Director of Internal Systems & Location Readiness and Business Data Analyst to bring clarity and structure to a fast-growing organization. From SOP development to backend communication and operational planning, you’ll play a foundational role in shaping the way Sapience scales.
If you're passionate about tech-enabled execution, process improvement, and want to be part of a company that's preparing to transform education at scale, this is your opportunity to join at the ground level and grow with us.
Key Responsibilities
- Assist in the rollout and refinement of SOPs across departments, ensuring implementation consistency and accuracy.
- Act as the execution arm for internal systems improvement projects led by the Director of Internal Systems & Location Readiness.
- Coordinate with the Business Data Analyst to track KPIs, prepare internal reports, and align operational data with business needs.
- Collaborate with backend teams (finance, technology, HR) to bridge communication and ensure cross-functional workflows run efficiently.
- Monitor internal task pipelines and help document deliverables for department leaders.
- Analyze process inefficiencies, propose improvements, and assist in project management for solution rollouts.
- Contribute to strategic initiatives tied to franchise scalability, cost optimization, and operational tech systems.
Requirements
- 2 years in operations, logistics, or service-based environments.
- Strong communication and documentation skills.
- Detail-oriented, reliable, and adaptable to change.
- Familiarity with task management and digital workflow tools is a plus.
- Must be based in Las Vegas and able to work on-site.
Perks & Benefits
- Competitive starting salary: $60,000 - $75,000/year
- Bonus structure
- Equity through Employee Stock Ownership Plan (ESOP)
- Medical, dental, and vision benefits after 90 days
- Paid time off
- Direct access to company leadership
- Opportunity to grow into senior roles as we expand nationally
Job Type: Full-time
Pay: $60,000.00 - $75,000 per year
Ability to Commute: Las Vegas, NV 89183 (Required)
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- Evenings as needed
- Every weekend
- Monday to Friday
Ability to Commute:
- Las Vegas, NV 89183 (Required)
Ability to Relocate:
- Las Vegas, NV 89183: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $75,000
