Bakery/Deli Department Specialist

ABOUT US

We are California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and Food Maxx—are cherished regional brands, serving the unique needs of their communities.

It’s our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.

The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive.

We are currently recruiting for the position of:

Bakery/Deli Department Specialist - 1835 Herndon Avenue, Clovis, CA 93611

The Bakery Department Specialist ensures that our customers’ needs are met and exceeded by delivering remarkable customer service and providing customers with exceptional product knowledge, efficient service and a friendly attitude. The Bakery Department Specialist is responsible for providing a high level of customer service and practicing safe food handling procedures. This position supports the Bakery department by performing tasks such as greeting and assisting customers with questions, promoting sales within the department, preparing, packaging, labeling, and merchandising products, maintaining department standards, and assisting customer requests and special orders. This specialist handles all products in a safe, sanitary manner and keeps all areas and equipment of the department clean.

Key Responsibilities and Accountabilities:

• Provide customers with a remarkable shopping experience by greeting and thanking customers in a prompt, courteous and friendly manner, answering questions, responding to customer requests for bakery products, accurately placing special orders and offering suggestions for event planning

• Receive, inspect, and log products for accuracy of shipment and quality

• Weigh, wrap/package and label products for display; stock and rotate products and merchandise for sale to maintain freshness and product appeal; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost

• Maintain knowledge of bakery products and ad items in order to offer customers with product suggestions and provide direction of product location in department

• Prepare various baked foods according to company guidelines, ensuring proper food handling and safety

• Communicate customer requests to department management

• Follow all department procedures

• Operate appropriate department equipment and tools

• Keep work areas and equipment clean, orderly and free from safety hazards; report faulty equipment and hazards to management; follow established sanitation and safety guidelines

• Perform other duties as assigned

Some of our competitive offerings include generous benefits packages (Health, Dental, Vision, Life and AD&D, 401K), tuition reimbursement and scholarship opportunities, vacation and personal holidays, and in-store purchase discounts.

Hiring pay range: $16.25 - 25.20

Requirements (Knowledge, Skills and Abilities):

• Product ordering, inventory control, bakery operations, merchandising, sales techniques, and department management

• Learn and retain policies and procedures, make decisions, lead and instructs team members, recognize sale trends and indicators, work within and promote a team environment,

• Ability to read, write, and perform basic math calculations

• Knowledge of and ability to use, strategies, practices, and tools for gathering, analyzing, and communicating information about the completion in a retail environment.

• Excellent communication skills in order to ensure excellent customer service; outgoing, friendly and able to interact effectively at all levels across diverse cultures; ability to read, write and count

• Baking and decorating techniques, food safety practices

Education: High School Diploma (or G.E.D.)

Experience: Six months of related experience. Previous bakery and cake decorating experience

Other: Must be available to work a variety of required retail hours; must be able to operate equipment used in the department (oven, scales, label machine, etc.)

Physical: Basic store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects

Competencies:

• Customer Focus

• Quality/Quantity of Work

• Personal/Interpersonal Skills

Reference: req38584

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The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.