What are the responsibilities and job description for the Inn & Club Housekeeping Supervisor position at The Sea Pines Resort?
Job Summary:
The Housekeeping Supervisor at The Inn & Club at Harbour Town is responsible for overseeing the daily operations of the housekeeping department. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest cleanliness and presentation standards. The ideal candidate is detail-oriented, has excellent leadership skills, and is committed to delivering exceptional guest experiences.
Key Responsibilities:
The Housekeeping Supervisor at The Inn & Club at Harbour Town is responsible for overseeing the daily operations of the housekeeping department. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest cleanliness and presentation standards. The ideal candidate is detail-oriented, has excellent leadership skills, and is committed to delivering exceptional guest experiences.
Key Responsibilities:
- Supervise, train, and support housekeeping team members to ensure efficient operations.
- Conduct daily inspections of guest rooms, public areas, and staff workstations to ensure cleanliness, orderliness, and adherence to brand standards.
- Assign and monitor daily cleaning tasks, ensuring timely completion.
- Coordinate with the front desk and maintenance teams to address guest requests, room statuses, and maintenance issues.
- Maintain inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels.
- Enforce health and safety regulations, including proper use of cleaning chemicals and equipment.
- Assist in hiring, training, and evaluating housekeeping staff performance.
- Address guest concerns and resolve housekeeping-related issues promptly and professionally.
- Uphold the high standards of The Inn & Club at Harbour Town and ensure a welcoming environment for all guests.
- High school diploma or equivalent; additional hospitality training or certification preferred.
- Minimum of 2 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role.
- Strong organizational and time management skills.
- Ability to lead, motivate, and train a diverse team.
- Excellent communication and problem-solving skills.
- Knowledge of housekeeping procedures, equipment, and cleaning chemicals.
- Must be able to work flexible hours, including weekends and holidays.
- Physical ability to stand, walk, bend, and lift up to 30 lbs as required.
- Competitive salary and benefits package
- Employee discounts at resort amenities and restaurants
- Career growth and development opportunities
- Beautiful work environment on Hilton Head Island
