Job Title:Project Manager, Technology

Department:Information Technology

Reports To:Manager, Technology Projects

Primary Objective:  Responsible for defining and managing projects, milestones, success criteria, resource allocation, and successful on-time delivery needed for a variety of projects focused on: technology tools, stadium technology, cloud services, vendor management, along with process, platforms and companywide software tools. Key contributor as it relates to internal operational tasks and processes.

Essential Functions:

• Under the direction of the VP, Technology Solutions and Manager, Technology Projects -- prioritize projects within the organization that require management and/or evaluation of process improvement.
• Serve as a strategic project leader, seeking new, improved and innovative ways to increase employee and organizational effectiveness through Technology project initiatives.
• Establish, maintain, and deliver processes for managing scope during multiple project lifecycles, setting quality and performance standards and assessing risks 
• Deliver high quality projects within the constraints of scope, quality, time and budget.
• Project prioritization while setting customer expectations and alignment with larger organizational goals.
• Manage a group or groups of internal stakeholders and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements.
• Ensure Technology resources align with Company Mission, Purpose and Core Values. Identify and implement Technology strategies to support business objectives.
• Coordinate documentation of standard operating procedures for various processes in the company
• Assist with operational tasks related to IT service ticket management, ensuring timely resolution and efficient handling of internal operational requests.
• Assist in problem-solving procedures between internal departments and vendors. Track project performance, specifically to analyze the completion of short- and long-term goals.
• Communicate with key stakeholders and senior leadership on project updates and escalated issues via status meetings and prepared reports.
• Will perform other duties as assigned by manager.

Education and Experience:

• Bachelor’s degree in business management/operations required. Degree in a technical field such as computer science, computer engineering or related field preferred.
• A minimum of 5 (five) years of technical project, program or product management experience required
• PMP or PMI certification preferred.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• Experience with software development lifecycle required.
  • Requirements/Scope Gathering
  • Design
  • Develop
  • Test
  • Integrate
  • Maintain/Postmortem
     

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals.  

• Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace.  

• Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence.  

• Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement.  

The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.  

The anticipated starting pay for this role is between $78,000-95,000. All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.  

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act