Job Title:Security Systems Administrator

Department:Technology Solutions

Reports To:Director, Technology Infrastructure and Security

Status:Full-Time, Exempt

Primary Objective: Responsible for the development and implementation of a Cyber Security strategy and roadmap. Work with our managed service for Cyber Security to assure we take maximum advantage of those services. Work with the Technology team to provide a high level of support services to all staff and departments. Participate with the other Systems Administrators to support and develop our Infrastructure for Servers, Virtualization, Storage, and Cloud services. Manage and participate in various projects needing cyber security and infrastructure support. Share support work during the season working at baseball games and other major events as required.

Essential Functions:

• Drive the Cyber Security Strategy and Roadmap for the organization in conjunction with our cyber security managed service provider.
• Oversee the cyber security education of the organization.
• Work with the other systems administrators to drive and support our server, storage, virtualization, and cloud technologies.
• Familiarity with SEIM management and use with a focus on Sumo Logic
• Daily monitoring of cloud services such as MS Purview, CrowdStrike, DarkTrace, Abnormal ,Rapid7, M365, Okta, Cofense, Workday and Other IDPs
• Daily monitoring of on Prem services such as AD, network services, applications and server resources with a security focus.
• Develop and document our IAM (Identity and Access Management) practices.
• Have reasonable availability during off-hours to help support 24/7/365 operation of staff and teams.
• Support the greater footprint beyond the ballpark of 365-day operation of outside Team Stores, the Peoria Sports Complex, Dominican training academy, teams on the road, and other national and international staff.
• Monitor and respond to Help Desk requests for cyber security and infrastructure needs.
• Monitor and respond to all cyber security, infrastructure, server and network incidents, and health.
• Daily monitoring and management of cyber security, AD, 365 Administration, network services, and server resources.
• Operate and maintain cloud and virtual environments for storage and VMs.
• Familiarity with programming languages such as PowerShell, Python, and R
• Collaborate with the Network and Telecommunications functions to ensure we are implementing solid security practices.
• Collaborate with our applications, development, and engineering teams to assure we are implementing solids security practices.
• Utilize available tools and technology to provide high level of availability of all systems.
• Coordinate with vendors and contractors to implement, repair, and maintain all projects, systems, and critical infrastructure as needed.
• Maintain documentation for all systems.
• Seek opportunities to implement new ideas or technology to further the efficiency and effectiveness of the department as a whole.
• Will perform other duties as assigned.

Education and Experience:

• Bachelor’s degree in information technology or related field required.  Relevant work experience may be considered in lieu of formal education.
• Minimum three (5) years’ work experience, one (2) in lead or high-level technical capacity.
• Monitoring/Security: PRTG, Darktrace, Sumo Logic, Airwatch, Netskope, Expel
• Monitoring/Security: Auvik, Darktrace, Sumo Logic, Attivo, Abnormal, Expel
• Operating Systems: Workstation OS Windows 10,11, MacOS, Windows Server 2012 R2, 2016, 2019, 2022
• Windows Server Roles/Features: Active Directory, DHCP, DNS, File Shares, Quotas, Group Policy, iSCSI, NFS, IIS, SFTP, SNMP
• Hardware: HP Servers, Nimble Storage, NAS, white box Windows pc’s, Lenovo laptops, Printers
• Software: Exchange, Microsoft Office, SQL, OneDrive, 1Password
• Networking: Cisco Switches, Routers, Wireless, Meraki, SD-WAN, Palo Alto
• Management of Intune, Kandji, KVM, Hyper-V, Sumo Logic
• Cloud Services: Office 365, Okta, Azure, AWS, GCP.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Willing to learn new skills and technologies in a fast-paced environment.
• Strong problem-solving skills. Understand the fundamental operation of computers in order to identify broken components.
• Proficient using enterprise systems tools to track and troubleshoot issues.

• Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals.   

• Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace.   

• Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence.   

• Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement.   

Physical Requirements and Working Conditions:

• This position requires standing for long periods at times, walking long distances, and occasionally needing to lift and/or move up to 50 pounds.
• Remaining in a stationary position, often sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers. (Computer, keyboard, mouse and telephone, performing clerical functions)
• Accessing office and work areas.
• Must be able to access assigned locations in T-Mobile Park including navigating concrete stairwells, ramps and concourses.
• Must be able to move up to 50 lbs.