JOB DESCRIPTION

Job Title:  Wardrobe Distribution Attendant

Department:  Ballpark Operations

Reports to:  Sr Manager, Guest Experience

Status:  Event Staff, Seasonal, Non-Exempt

Primary Objective: You will be one of the first friendly faces to proactively welcome Team Members to the ballpark. Wardrobe Distribution Attendants are responsible for the day-to-day operating needs of the Wardrobe Distribution Center, ensuring service levels are consistently and professionally met. As a WDC Attendant, you will play an important role in representing the Mariners brand by serving as the initial point of contact for all uniform and equipment needs.

Essential Functions:

• Accurately manage and track uniform inventory levels and additional Team Member supplies.
• Distribute, maintain, and collect ticket scanners, as well as troubleshoot any issues that arise on a given game day.
• Communicate and coordinate with the Sr Manager , Guest Experience regarding any Team Member issues that require escalation to BPO Management and/or People and Culture.
• Assist with ordering, barcoding and distributing uniforms and equipment as needed.
• Responsible for updating and maintaining uniform database.
• Responsible for maintaining hygienic and presentable uniforms for all game day departments.
• Must be able to help mend and sew uniforms as requested.
• Help prepare premium area comfort items, including washing and folding blankets.
• Record all time worked promptly and accurately and follow meal and rest period expectations.
• Follow all health and safety guidelines to support your safety and the safety of others.
• Provide input on WDC policies and procedures, as directed.

Education and Experience:

• High School Diploma or GED equivalent.
• Basic sewing and mending skills required.
• Advanced sewing and mending skills are preferred.
• Ability to understand and utilize technology, including but not limited to radios, communicators devices, laptops, printers, and ticket scanners.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Proficiency with basic computer programs. Experience with inventory software is a plus.
• Must possess exceptional guest service skills, with a friendly attitude and demeanor.
• Must have the ability to work independently in a fast-paced environment while managing multiple priorities.
• Show respect and sensitivity for a diverse employee base.
• Maintain a well-groomed appearance and follow dress guidelines.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. 
• Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests.
• Understands and supports the team and is quick to volunteer to assist others
• Effective in working with others to cooperatively solve problems. 
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Competent in required job skills and knowledge. . 
• Is careful, alert and accurate, paying attention to details of the job.

•          Makes decisions and takes actions that contribute to exceptional experiences for guests.

Physical Activities and Working Conditions:

• Must be able to lift 40-50lbs.
• Must be flexible in working various hours, including evenings, weekends, and holidays.
• Must be able to stand for a significant portion of the shift.
• Must be able to bend consistently.
• Must have functional near vision.
• Must have functional manual dexterity.

The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.  

The anticipated starting pay for this seasonal role is $22.44 per hour.   

 All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.  

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act