Operations Director

Summary

Position: Real Estate Office Coordinator
Location: Keller Williams Bothell Market Center

The Real Estate Office Coordinator is a proactive and meticulous professional dedicated to enhancing daily operations and nurturing a lively, agent-centric community. Key responsibilities include:

• Financial Management: Handle bookkeeping and purchasing tasks.
• Technology and Social Media: Utilize digital tools and social media to improve communication and highlight the Market Center's value proposition.
• Event Planning: Organize and manage events such as training sessions and recognition ceremonies to boost associate engagement.

Qualifications:

• College diploma
• Proficiency in accounting, digital tools, and event management

Collaboration: Work closely with staff, sales associates, buyers, sellers, and vendors to ensure smooth operations and outstanding service.

Core Values: Uphold Keller Williams’ principles of integrity and support, serving as a vital partner to the Market Center Administrator. This role is pivotal in driving productivity and retention, fostering a positive and professional atmosphere both in-person and online.

Responsibilities

• Work with the Market Center Administrator (MCA), ensuring seamless operations of the Market Center.
• Assist with all aspects of Market Center financials, including accounts receivable (A/R), accounts payable (A/P), and bookkeeping.
• Help share the Market Center’s value story with staff and associates, using tech and social media platforms to amplify the message.
• Plan and coordinate Market Center events, such as training sessions, recognition ceremonies, and team-building activities, ensuring smooth execution and a positive experience.
• Input data and maintain accurate records using computer systems.
• Support the MCA with financial tasks, including purchasing supplies and equipment.
• Leverage tech tools and social media to enhance communication, training, engagement, and event promotion within the Market Center.
• Uphold cultural standards by being considerate of staff, paying bills on time, and fostering a positive environment.
• Collaborate daily with staff (Team Leader, MCA, Receptionist) to keep operations running smoothly and coordinate events.
• Support sales associates daily to meet their needs, enhance productivity, and engage them in events.
• Engage daily with buyers and sellers to ensure excellent service delivery.
• Coordinate daily with vendors to manage supplies, equipment, and event-related services effectively.

Qualifications

The Real Estate Office Coordinator at Keller Williams Bothell Market Center must be a growth-minded and accountable professional with a college diploma, blending technical expertise in accounting and digital tools with strong organizational and interpersonal skills. This role requires a proactive, adaptable individual who excels in a structured environment, supports a vibrant real estate community, and drives success through event planning, social media savvy, and meticulous attention to detail.

• Education: College diploma (Bachelor’s degree preferred).
• Accounting Experience: Proven skills in accurate banking/accounting and computerized bookkeeping.
• Technical Proficiency: Expertise in general computer use, administrative tasks, and modern technology platforms.
• Social Media Savvy: Strong knowledge of social media tools and strategies for communication, promotion, and event marketing.
• Administrative Competence: Exceptional administrative abilities with a task-oriented mindset and keen attention to detail.
• Event Planning: Some experience in project management, purchasing, and planning/coordinating events preferred.
• Growth-Minded: A proactive attitude focused on personal and organizational growth, eager to embrace new opportunities and drive continuous improvement.
• Accountable: A strong sense of responsibility and reliability in meeting deadlines, maintaining accuracy, and delivering results.
• Key Traits:
• • Structure: Medium-high capacity to maintain organization, follow rules, and prioritize critical details.
  • Logical Problem Solving: Medium-high ability to dissect complex challenges and offer thoughtful solutions.
  • Learning Agility: High aptitude for quick learning, adapting to change, and applying broad knowledge.
  • Adaptability: Medium-high willingness to support others and remain cooperative and agreeable.
  • Persistence: Consistent follow-through and comfort with routine, rooted in objectivity and facts.
• Interpersonal Skills: Moderate assertiveness, sociability, and flexibility, with the ability to build strong relationships and address challenges proactively.
• Work Style: Methodical and calm under pressure, with a cautious, detail-oriented approach to decision-making.

About-our-team

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry’s top real estate professionals. The Keller Williams Bothell Market Center is a hub of excellence, featuring a cutting-edge real estate training room, inspiring office spaces, and a warm, welcoming atmosphere that shines through from the moment you step inside. With industry-leading training programs, competitive commission structures, and a dedicated leadership and support team, Keller Williams Bothell is the ideal environment for agents eager to accelerate their real estate careers. Our culture is built on integrity, teamwork, and a commitment to giving, sharing, and caring—values that guide every decision and interaction within our Market Center.