What are the responsibilities and job description for the Houseperson position at The Seelbach Hilton?
We are looking for a team oriented, dependable individual to join our team. This position will be 1st shift, with typical hours of 9:00 am. - 5:30 pm. These candidates should have good customer service skills.
BASIC PURPOSE:
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction
ESSENTIAL FUNCTIONS:
- Walk all assigned floors at beginning and end of shift; remove newspapers and service tray, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
- Clean and public areas in the prescribed manner while following safety and security procedures and regulations to include, but not limited to: hallways, elevators, service areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed (i.e. bed boards, roll-a-ways, etc.)
- Report any missing/found articles, damage or merchandise problems to the Supervisor/Senior Housekeeper.
- Receive assigned section, keys, supplies and any priority requests from the Supervisor/Senior Housekeeper.
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
NON-ESSENTIAL FUNCTIONS:
- Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.
Education: No formal education needed
Experience: Prior housekeeping experience preferred
Skills and Abilities:
- Must be able to communicate in English
- Must be able to communicate well with guests
