What are the responsibilities and job description for the M365 Engineer position at The Select Group?
M365 ENGINEER
The Select Group is seeking an experienced M365 Engineer with a strong focus on SharePoint Online, Teams, OneDrive & Exchange. This is a remote role working Eastern Time Zone hours. There will be some occasional travel required. Apply today!
Qualifications
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The Select Group is seeking an experienced M365 Engineer with a strong focus on SharePoint Online, Teams, OneDrive & Exchange. This is a remote role working Eastern Time Zone hours. There will be some occasional travel required. Apply today!
Qualifications
- 3-5 years of experience with M365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications
- In-depth knowledge of Active Directory (AD), Azure AD, and other identity management services
- Experience with Migration Tools: Sharegate & BitTitan Migration Wiz
- Experience with Project Management Tools: Smartsheet
- Experience with network infrastructure, hardware, and software components
- Excellent analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work on multiple projects and priorities in a fast-paced environment
- SharePoint, OneDrive & Teams Management:
- Design, configure, and maintain SharePoint Online & Teams sites, libraries, lists, and permissions following best practices and business needs.
- Collaborate with teams to gather requirements and translate them into effective SharePoint or Teams solutions.
- Provide expert-level technical support to resolve complex SharePoint, OneDrive & Teams issues, and incidents.
- Monitor SharePoint, OneDrive & Teams performance, troubleshoot issues, and ensure system stability.
- Exchange Management:
- Monitor and respond to issues or service requests reported by the Service Desk
- Creating and resolving problem tickets for chronic service issues
- PowerShell scripting of discovery and support processes
- Message administration for ad hoc or security events
- Migration Strategy and Execution:
- Conduct migration projects from Data Sources & Other environments to SharePoint Online/Teams/Exchange
- Support migration plans, including content discovery, planning, implementation, and deployment
- Conduct training for both end-users and administrators
- Support migration tools for improvement to migration processes
- Being part of the Team:
- Improve on processes while increasing efficiency of the teams’ standardized procedures
- Help to create and enforce team ideals that align with company standards
- Have a proactive attitude towards all aspects of the team
- Delivers high quality standards and strives for excellence, acts in a proactive, flexible, and responsive manner to customer needs.
- Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
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