What are the responsibilities and job description for the Box Office Clerk position at The Service Companies?
Now Hiring extraordinary individuals to work with one of our major clients, Cirque du Soleil in New York, NY ! Cirque du Soleil is a major Quebec-based organization providing high-quality artistic entertainment.
If you're seeking work opportunities in the food & beverage, hospitality, guest services and onsite operations for events, check out the opportunities and come join us.
Job Title : Box Office Clerk
Pay : $22.00 an hour
Show Dates :
Feb 22nd, 2025 - April 27, 2025
MANDATORY TO BE AVAILABLE TO WORK FRIDAY, SATURDAY AND SUNDAY
Primary responsibility
Sell tickets at the window using a ticketing system;
Assist customers and answer all questions with confidence and efficiency;
Manage the will call and reprints; Assist customers with purchase decisions;
Resolve customer conflicts with guidance from supervisor;
Maintain knowledge of products currently available to customers;
Understand and relate purchasing policies to customers;
Collect complete and accurate data from customers;
Follow proper cash handling procedures and reconcile daily transactions;
Ascertain and resolve customer concerns, requests, and / or complaints in a timely, courteous and informed manner;
Contribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work life;
Assist in the concessions to serve F&B products during intermission; Keep the working environment clean and sweep after each selling period;
Performs other duties as required;
The ideal candidate will
Possess the ability to learn ticketing software and retain a high level of complex information;
Be comfortable working in a loud environment;
Be calm, motivated, polite and courteous;
Have a professional, clean appearance with a straight posture.
Be physically able to stand up for long hours and travel up-and-down stairs frequently;
Understand customer service and hospitality;
Work well with others; Pay attention to the details;
Working fast and efficiently under pressure;
Have a welcoming and friendly attitude (smile and proper greetings);
Know when to get the help of a supervisor;
Availability for the whole city duration;
Speak English Mandatory- other languages are an asset;
Physical Demands :
This job may require extended periods of walking, standing, bending, lifting, twisting and kneeling for up to 8 hours.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Box Office Clerk?
Sign up to receive alerts about other jobs on the Box Office Clerk career path by checking the boxes next to the positions that interest you.
