What are the responsibilities and job description for the ORACLE CLOUD OTM/GTM LEAD position at The Services Group?
• The primary purpose of this role is to provide professional and quality business and functional consultancy focus on both inbound and outbound Logistics and Trade Management/Compliance within Oracle E-Business Suite R12 and Oracle Fusion ERP. Participate in demand and prioritization meetings with both end users and IT. This individual will partner with business and technical teams to improve current processes, to implement new functionality to ensure the technology is leveraged to the fullest, leading the subject area during deployment of the modules. Focus is global. The role is also to provide day to day support, on the job training, and knowledge sharing to the existing team members and end users.
• This position is responsible for maintaining the application and integration of business processes to support the functional area(s) assigned of Logistics and Trade Management/Compliance. Active participation during all required development efforts is a key dimension of the job. This includes the design, deployment and ultimately the support once deployed. Role will provide first level support and trouble-shooting capabilities for users. This includes support of integration points and related Oracle ERP integration of modules and interfaces to other legacy or cloud systems.
• To provide the coordination and proper integration of the business processes involved in the functional areas.
Description of duties and responsibilities: Summarize in a minimum of five statements...include activities/actions performed in job on a daily basis
• Business requirements gathering.
• Integration of Logistics & Trade Management/Compliance business processes, practices, data structures into Oracle EBS and Fusion ERP designs, and/or Oracle ERP data rules.
• Assist in developing Oracle or cloud-based Logistics & Trade Management/Compliance technology designs to support the requirements, configuring, prototyping and testing - eg. inbound and outbound freight, across multiple modes (truck, rail, sea & air).
• Oracle Transportation Management (OTM) reports and queries development.
• Oracle Global Trade Management (GTM) reports and queries development.
• Proficient with Order to Cash & Procure to Pay processes.
• Support and collaborate on integration to ERP and Other Satellite Applications (including 3PL’s and EDI).
• Assist in preparation of complete, standard systems documentation and user operating procedures. Ensure processes are standardized globally as much as possible across Sub Business Units.
• Identification of, and assistance with development of any process modifications required to fill gaps and of interfaces to cloud-based / on-premises third-party applications.
• Data load and cutover planning and execution, and post-cutover support.
• Development of Logistics design documentation. Coordinate and administer training on functionality to end-users in the Logistics function.
• Develop relationship with outsourced partner(s) and external consultants (including Application Managed Support) that are conducive to efficient and effective technology support throughout the business.
• Provide integrated solutions to meet end user needs.
• Ensure the continuing effectiveness of in-place systems through appropriate enhancements, testing and modification.
• Oversee/do the training of user personnel in new or modified systems.
Challenges and Decision Making Authority: Summarize in a minimum of five statements...include key performance objectives’ accountability, and indicate the limits and controls on the job’s authority
• Interaction with international teams to meet the business and project requirements on time.
• Always observe IT Application principles and guidance while performing tasks, developments and associated activities.
• Follow established processes and procedures.
• Prioritize multiple tasks; maintain equanimity while driving hard to meet specific milestones and regular activities.
• Develop functional requirements while partnering with our business partners. Translate, configure and enable those requirements into business solutions that meet the needs of the partner.
• Schedule and execute system and integration tests to ensure effectiveness in meeting user needs.
• Direct/perform the preparation of complete, standard systems documentation and user operating procedures. Ensure and support global standardized processes.
Minimum qualifications: including but not limited to...
Education: Include type of degree (Bachelor’s, Associate, Certificate) and title; do not include school name Degree in Computer Science, Engineering or Business Management related.
Experience: Include years of experience or other relevant talent profile concepts • 6 to 8 years in ERP or major systems experience.
• Deep knowledge and experience in Oracle Transportation Management (OTM) tools.
• Deep knowledge and experience of Oracle Global Trade Management (GTM) tools.
• Knowledge and experience of Oracle Warehouse Management (WMS) a plus.
• Proficiency with Order to Cash & Procure to Pay domains.
• Proficiency with Data Models & Query Languages.
Technical Skills: Summarize in a minimum of five statements • Project methodologies practices and tools (eg. Jira). ITIL certification a plus.
• Strong quality orientation and attention to detail.
• Ability to organize, estimate, and prioritize tasks.
• Oracle EBS/Fusion or other major ERP functional knowledge, configuration, hierarchy, integration points, security knowledge, required.
• Experience with business process design in any ERP platform (Oracle strongly preferred).
• Experience troubleshooting and resolving process issues in ERP systems.
• Knowledge of basic business tools such as: Document workflow tools, Microsoft office (including Project, Visio, etc.) and of current tools, solutions, and techniques which enable and/or improve the process(es).
• Ability to work independently across all levels of the organization.
• Understanding of how the business process(es) relate to the rest of the overall ERP, and critical points of integration.
• Knowledge in Logistics & Trade Management/Compliance tools: OTM, GTM, Oracle WMS, 3PL integrations, Order Management, Shipping, Procurement and Integration, etc.
• Excellent analytical and organizational skills, including ability to adapt to a dynamic environment and manage multiple projects.
• Proven proactive communication skills and able to lead key meetings across all levels in the organization.
• Strategic and customer focused.
• Being innovative, impactful, and influential and passionate to drive for results.
• Excellent team player with strong leadership qualities, leading teams toward a culture of co-ownership and excellence of performance through engagement.
• Ability to understand and work effectively in a culturally diverse and large organization.
• Track record of Logistics process design and implementation.
Preferred Qualifications and Other Skills: Summarize in a minimum of three statements • Excellent communication and organization skills, including experience and ability in establishing procedures, systems and presentations.
• Customer orientation and interpersonal skills.
• Transparency and ability to establish trust and supportive relationships.
• ERP implementation experience - Academic achievements valued.
• Fluency in English, written and spoken.
• Ability to travel up to 25%.
Salary : $145,000 - $175,000