What are the responsibilities and job description for the Donor Services Coordinator position at The Settlement Home for Children?
Job Description
Salary: $21.50 - $26.00 per Hour
Summary
The Donor Services Coordinator is an integral part of the development team and provides outstanding stewardship to donors and volunteers. The position manages and maintains accurate donor information in the donor database. They support all fundraising efforts including annual giving, special events, corporate sponsorships and grants.
Roles And Responsibilities
Maintains the internal database of all prospects and current donors ensuring accurate up to date donor information and interactions are recorded in a timely manner
Works with the Accounting Director to reconcile financials for accurate financial recording
Prepares reports such as the monthly financials, donor gifts, gift & memorials and mailing lists
Ensures the timely processing of all donor acknowledgements
Maintains a strong working relationship with The Settlement Club and assists with administrative duties as requested
Supports the logistics of campus tours
Assists with special events such as the Garage & Estate Sale and Giving for Living Serves as the primary contact for general development inquiries and routes inquiries to appropriate parties Coordinates donor mailings by preparing lists, performing mail merges and preparing bulk mailings
Stewards existing and prospective donors with a positive, helpful and friendly attitude
Other duties as assigned
Expectations
Support and carry out the mission of The Settlement Home
Develop and maintain close relationships with relevant constituencies
Follow organizational policies, including personnel and programmatic
Participate in Settlement Home activities, demonstrate team participation and act on a workplace philosophy that enriches staffs ability to reach goals
Develop professional growth through learning opportunities and community involvement
Other duties/projects as requested. Duties and responsibilities may be added, deleted or changed at any time at the discretion of leadership, formally or informally, either verbally or in writing
Required Knowledge, Skills And Abilities
Possess strong attention to detail, efficient time-management skills
Ability to interface with all levels of the organization and engage with a diverse group of internal and external stakeholders
Ability to manage stress with multiple competing priorities
Ability to multitask and meet deadlines
Ability to effectively use organizations computer systems
Ability to effectively use organizations computer systems
Job Description
Possess skills in verbal and written communications
Possess integrity and compliance can be relied upon to act ethically
Demonstrate cultural and linguistic competence
Exhibit professional work habits, dress and grooming standards
Be quick to respond to requests with a willing attitude
Willingness to occasionally work outside of normal business hours and on weekends
Qualifications And Education Requirements
Bachelors Degree or equivalent experience
Must have a minimum of one (1) year of events, nonprofit, development, volunteer management or related experience
Must meet personnel requirements as outlined by the Texas Department of Family and Protective Services Minimum Standards for General Residency Operations
Have a valid driver's license, less than 2 moving violations and/or 1 accident within the past 3 years
Must have and maintain current auto liability insurance
Preferred Qualifications And Education Requirements
Experience with databases, fundraising and donor customer service
Essential Physical Requirements/Working Conditions
Subject to both inside and outside environmental conditions. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Position frequently involves walking, standing, sitting, stooping, lifting, speaking and repetitive motion. Position may occasionally involve reaching, kneeling, crouching and crawling. Must have close visual acuity (corrected or uncorrected) so as to prepare and analyze data and figures; perform extensive reading and transcription; operate a motor vehicle. Must be able to hear so as to receive detailed information through oral communication and receive information through electronic, telephone, and/or radio frequency.
Equal Employment Opportunity Statement
Diversity creates a healthier environment: equal opportunity employer. We strictly prohibit unlawful discrimination during recruitment, hiring, compensation, promotion, or any other condition of employment, on the basis of race, color, creed, ancestry, national or ethnic origin, religion or belief, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, disability, age, past, present, or prospective military service, medical history or genetic information, socio-economic circumstance, or any other characteristics protected by law. We maintain a drug-free and alcohol-free workplace.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Salary: $21.50 - $26.00 per Hour
Summary
The Donor Services Coordinator is an integral part of the development team and provides outstanding stewardship to donors and volunteers. The position manages and maintains accurate donor information in the donor database. They support all fundraising efforts including annual giving, special events, corporate sponsorships and grants.
Roles And Responsibilities
Maintains the internal database of all prospects and current donors ensuring accurate up to date donor information and interactions are recorded in a timely manner
Works with the Accounting Director to reconcile financials for accurate financial recording
Prepares reports such as the monthly financials, donor gifts, gift & memorials and mailing lists
Ensures the timely processing of all donor acknowledgements
Maintains a strong working relationship with The Settlement Club and assists with administrative duties as requested
Supports the logistics of campus tours
Assists with special events such as the Garage & Estate Sale and Giving for Living Serves as the primary contact for general development inquiries and routes inquiries to appropriate parties Coordinates donor mailings by preparing lists, performing mail merges and preparing bulk mailings
Stewards existing and prospective donors with a positive, helpful and friendly attitude
Other duties as assigned
Expectations
Support and carry out the mission of The Settlement Home
Develop and maintain close relationships with relevant constituencies
Follow organizational policies, including personnel and programmatic
Participate in Settlement Home activities, demonstrate team participation and act on a workplace philosophy that enriches staffs ability to reach goals
Develop professional growth through learning opportunities and community involvement
Other duties/projects as requested. Duties and responsibilities may be added, deleted or changed at any time at the discretion of leadership, formally or informally, either verbally or in writing
Required Knowledge, Skills And Abilities
Possess strong attention to detail, efficient time-management skills
Ability to interface with all levels of the organization and engage with a diverse group of internal and external stakeholders
Ability to manage stress with multiple competing priorities
Ability to multitask and meet deadlines
Ability to effectively use organizations computer systems
Ability to effectively use organizations computer systems
Job Description
Possess skills in verbal and written communications
Possess integrity and compliance can be relied upon to act ethically
Demonstrate cultural and linguistic competence
Exhibit professional work habits, dress and grooming standards
Be quick to respond to requests with a willing attitude
Willingness to occasionally work outside of normal business hours and on weekends
Qualifications And Education Requirements
Bachelors Degree or equivalent experience
Must have a minimum of one (1) year of events, nonprofit, development, volunteer management or related experience
Must meet personnel requirements as outlined by the Texas Department of Family and Protective Services Minimum Standards for General Residency Operations
Have a valid driver's license, less than 2 moving violations and/or 1 accident within the past 3 years
Must have and maintain current auto liability insurance
Preferred Qualifications And Education Requirements
Experience with databases, fundraising and donor customer service
Essential Physical Requirements/Working Conditions
Subject to both inside and outside environmental conditions. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Position frequently involves walking, standing, sitting, stooping, lifting, speaking and repetitive motion. Position may occasionally involve reaching, kneeling, crouching and crawling. Must have close visual acuity (corrected or uncorrected) so as to prepare and analyze data and figures; perform extensive reading and transcription; operate a motor vehicle. Must be able to hear so as to receive detailed information through oral communication and receive information through electronic, telephone, and/or radio frequency.
Equal Employment Opportunity Statement
Diversity creates a healthier environment: equal opportunity employer. We strictly prohibit unlawful discrimination during recruitment, hiring, compensation, promotion, or any other condition of employment, on the basis of race, color, creed, ancestry, national or ethnic origin, religion or belief, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, disability, age, past, present, or prospective military service, medical history or genetic information, socio-economic circumstance, or any other characteristics protected by law. We maintain a drug-free and alcohol-free workplace.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Salary : $22 - $26
