What are the responsibilities and job description for the The Shannon Rose Server Assistant position at The Shannon Rose?
Position & Perks
Experience the true feel of Ireland and the “Craic” (Gaelic for Fellowship and Fun)! Working in an authentic, high volume pub is truly a unique and rewarding experience.
The word “pub” originates from the term “public house” which references a community gathering place or focal point within the community for socializing and sharing stories, daily events, and in our case, great food with a great beverage.
Our Bussers assist servers and bartenders with WOW guest service, quickly cleans and resets tables, stocks server stations and bars. Clean floors and operate various forms of equipment.
Join our Team
The health and well-being of our associates is a high priority at The Shannon Rose Irish Pub. We offer competitive compensation and benefits to both hourly and salaried associates, based on eligibility and availability. We believe these are key components of our associates' Total Rewards and employment experience.
- Competitive Pay
- Health Care Benefits
- Flexible Hours
- Extensive Training
- Meal Discounts
- Real Advancement Opportunities
Responsibilities
- Understands Steps of Service
- Assists servers throughout shift by performing table maintenance whenever necessary
- Clears, cleans and resets tables as needed
- Assists bartenders by stocking beer and ice
- Sweeps/ cleans the floor to maintain cleanliness
- Visually observes guests and can respond to non-verbal cues
- Assists servers by stocking stations
- Communicates with host staff concerning table updates to ensure the continuous flow of seated guests
- Assists with rolling silverware when necessary
- Upholds and maintains cleanliness standards in all areas of the restaurant
- Empties trash cans into the dumpster and helps to maintain cleanliness
- Makes servers aware of any special requests at their tables
- Performs various tasks delegated by management. These may include but are not limited to sweeping, cleaning and other side work duties.
- Handles a guest complaint in a professional manner; follows the steps accordingly
- Follows food safety and general sanitation policies
- Completes perimeter checks as needed
- Completes all opening, ongoing and closing side work.
- Cleans and restocks restrooms.
- Bids a sincere farewell to all departing guests within 10 feet
- Generates fun, and excitement through personality and positive attitude to help ensure many return visits by guests
Qualifications
- Stands/walks during entire shift
- Ability to listen to guests, respond verbally to them and interact with Team Members
- Must reach, bend, stoop and wipe
- Can carry bus tubs weighing up to 40 pounds from all areas of the restaurant to the dish area
- Enthusiastic and professional attitude must be displayed at all times
- Operates a dish washing machine
- 18 years old
