What are the responsibilities and job description for the Front Desk Agent position at The Shape Spa?
*The Shape Spa, South Beach’s premier lymphatic drainage spa, is seeking a motivated and experienced **Front Desk Agent* to join our team. This role is perfect for someone with a passion for providing excellent customer service in a wellness-focused environment.
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*Key Responsibilities*
- Welcome clients and provide a friendly, professional first impression.
- Manage appointment bookings and schedules effectively.
- Handle phone and email communications efficiently.
- Assist clients in understanding our services and packages.
- Maintain a clean, organized, and welcoming reception area.
- Process payments and manage membership sales.
- Support therapists and staff with administrative tasks.
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*Requirements*
- *Must have prior front desk or customer service experience.*
- *Fluent in English* (bilingual preferred but not required).
- Availability to work *10-12 hour shifts* every *two days*, including weekends. Sunday availability is mandatory.
- Strong organizational and multitasking skills.
- Positive attitude and professional demeanor.
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*Work Schedule*
- Shifts: 10-12 hours every two days.
- Weekend hours: *9 AM to 6 PM*.
- Must be flexible to work any day of the week, including Sundays.
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*What We Offer*
- Competitive hourly rate: *$14/hour bonuses*.
- Opportunities for professional growth in a supportive team environment.
- A chance to work in a luxury, wellness-oriented spa in the heart of South Beach.
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*How to Apply*
Send your resume and availability to *TheShapeMiami@gmail.com*. Please include "Front Desk Associate Application" in the subject line.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
Experience:
- front desk or customer service: 1 year (Preferred)
Ability to Commute:
- Fort Lauderdale, FL 33308 (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33308: Relocate before starting work (Required)
Work Location: In person
Salary : $14