What are the responsibilities and job description for the ROOMS SUPERVISOR position at The Shay?
Summary
We're looking for professionals who can quickly perpetuate a culture that embraces great design and superlative service. We want people who have a passion for exceptional hotel service, and who best express that belief in an atmosphere of spontaneity and authenticity.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The Rooms Supervisor is responsible for Supervisory duties in the Housekeeping and Front Office departments. For Housekeeping, this includes inspecting guest rooms, overseeing public area cleanliness, counseling and interviewing employees, resolving guest complaints, general office duties, etc. For Front Office, this includes leading the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Must work 2 overnight shifts per work week.
The hourly range for this position is $27.00 - $28.00
Qualifications
Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills preferred.
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
Salary : $27 - $28
