Business Office Manager Skilled Nursing Facility

The Shoal -

Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks :

Tuition Reimbursement and Professional License Renewal Reimbursement

Free CEUs

401k Plan

Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)

Flexible Scheduling

Professional Career Growth

Join our team and grow with us!

Position Summary

Primary business office responsibilities include accounts receivable management, patient billing, accounts payable, and Resident Trust Fund.

Essential Duties and Responsibilities

1. Establishes and maintains financial files for all residents related to admission, billing, and collection of accounts receivable

2. Completes all necessary documentation and updates applicable system data related to cash receipts, account research and adjustments, transfer of depository cash, and daily census activity

3. Coordinates, performs and documents the collection of accounts receivable and past due accounts

4. Reviews payment policies and procedures with new admissions and their responsible parties

5. Prepares billing for routine and ancillary services to state agencies, Medicare, veterans and other billing agents

6. Administers an reconciles resident trust accounts and petty cash

Competencies

Hosts and / or participates actively in meetings; makes meaningful contributions

Takes charge of people / events; assumes leadership in a positive way and treats all team members with fairness and respect

Provides clear, objective and timely feedback to employees

Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals

Uses all available and appropriate resources, including team members

Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns

Encourages and develops customer service skills in employees

Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed

Presents ideas and information in a concise, well organized manner

Manages as if it were his / her own business, keeps up to date with best practices and new developments. Makes informed decisions within the scope of responsibility

Sets precise, measurable goals that are realistic, challenging and compatible with company goals; demonstrates actions to meet those goals

PureHealth Culture

PureHealth is a high performance, collaborative environment, propelled by our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage as a trailblazer in our complex and dynamic organization by adding value and support to fellow team members.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills and Abilities

1. Interpersonal skills necessary in order to provide effective leadership of subordinates maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and team members

2. Analytical abilities necessary in order to evaluate delivery of care systems; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound department policies, procedures and budgets; and organize and oversee work of subordinates

3. Skilled in directing and motivating team members

4. Ability to maintain confidentiality

5. Ability to communicate effectively with internal and external customers at all levels of the organization

6. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems

7. Ability to work with a culturally diverse resident and employee population

Required Education / Experience

College / University Degree in Accounting, Business or a related field

Minimum of three (3) years’ experience in accounts receivable, collections or a similar role

Preferred Education / Experience

Minimum of five (5) years’ experience in accounts receivable, collections or a similar role