What are the responsibilities and job description for the Medical Records Technician / Staff Educator, LVN position at The Shoal?
Position Summary
Compiles and maintains computerized medical records system related to the patients’ health care delivery system to document customer condition and treatment by performing the following duties.
Educator performs employee training on an ongoing basis as determined by Facility needs, as well as State and Federal requirements. This position is also responsible for managing the occupational health program.
Essential Duties and Responsibilities
1. Reviews Discharged medical records. Notifies team members and Physicians of incomplete records. Informs CEO timely of non-compliant individuals
2. Medical Records/ Health Information is copied and released in accordance with State and Federal Laws, PureHealth Policy and Corporate Legal oversight
3. Operates computer to process, store, and retrieve health information
4. Ensure all elements of customer’s medical records received and/or created by the Facility in paper format are converted to digital format in accordance with PureHealth Policy; attach digital format in PPC, as indicated
5. Ensure compliance with PureHealth Policy in obtaining appropriate and timely attending physician signatures on all CMS certification/ re-certification forms
Conducts nursing/clinical staff training primarily on the units in direct contact with preceptors and new hires
2. Performs classroom lecture training, at a minimum in order to fulfill identified Facility needs
3. Identifies educational opportunities and conveys that information to the appropriate department Directors
4. Under the direction of and in collaboration with the CNO and CCO, develops and delivers specified educational programs including but not limited to clinical competencies, computer skills, and general orientation
5. Reinforces the organizational belief in and dedication to learning and staff development
6. Observes the workplace and identifies any potential hazards or health effects that may result from the work environment and reports this information to the appropriate department Director
7. Manages the employee immunization program as required per Facility and State/Federal regulations
8. Manages and coordinates with Staffing Manager nursing new-hire training and on-boarding schedules with approved nursing precept team members
9. Manages organization’s RELIAS system for team member compliance
10. Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
11. Attends and participates in in-service training
12. Adhere to infection control guidelines
Competencies
Notifies team members and physicians on incomplete records upon discovery
Insures that Medicare Certification/Re-certification forms are created and signed by attending physicians in a timely, compliant manner. Demonstrates timely communication to CEO, or designee, all exceptions to compliance
Effectively utilizes resources to manage medical records oversight and all requests for record productions, including Smartsheet and Point Click Care
Ensures that requests for medical records copies are fulfilled timely, completely and accurately, in accordance with PureHealth and legal department, as indicated
Hosts and/or participates actively in meetings; makes meaningful contributions
Takes charge of people/events; assumes leadership in a positive way and treats all team members with fairness and respect
Provides clear, objective and timely feedback to employees
Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals
Uses all available and appropriate resources, including team members
Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns
Encourages and develops customer service skills in employees
Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed
Presents ideas and information in a concise, well organized manner
Manages as if it were his/her own business, keeps up to date with best practices and new developments. Makes informed decisions within the scope of responsibility
Sets precise, measurable goals that are realistic, challenging and compatible with company goals; demonstrates actions to meet those goals
Is progressive in outlook; initiates new approaches and ideas; offers creative and effective solutions
Receptive and open to new ideas; Empowers and supports employees to make decisions
Takes responsibility for his/her own training and development; follows up and integrates training when appropriate
Listens; concentrates on information presented; takes action
Observes early signs of changing conditions; responds effectively
Ensures new employees are fully trained on all aspects of the job
Identifies promotable employees and provides necessary training through application of the Develop Map Program
Ability to understand and manage budget within scope of job role
Work Environment
This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility’s no-smoking policy.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 60 pounds.
Position Type and Expected Hours of Work
This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
HIPAA
Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company’s HIPAA policies or procedures to facility CEO.
Knowledge, Skills and Abilities
1. Ability to communicate effectively with internal and external customers at all levels of the organization
2. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems
3. Ability to work with a culturally diverse population
4. Must have positive communication skills and demonstrated adequate maturity and patience
5. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills
6. Must have excellent organizational skills with attention to detail
7. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions
8. Must show initiative and take action on observed needs
Knowledge of learning principles and training techniques
2. Skilled in developing and conducting training programs
3. Interpersonal skills necessary in order to provide effective leadership, maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and team members
4. Analytical abilities necessary in order to evaluate delivery of care systems; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound department policies, procedures and budgets
5. Skilled in directing and motivating team members
6. Ability to maintain confidentiality
7. Ability to communicate effectively with internal and external customers at all levels of the organization
8. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems
9. Ability to work with a culturally diverse resident and employee population
10. Must have positive communication skills and demonstrated adequate maturity and patience
11. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills
12. Must have strong organizational skills with attention to detail, as well as strong leadership skills
13. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions based on available data
14. Ability to maintain a calm, professional demeanor under pressure
15. Self-directing with the ability to work with minimal direct supervision
Required Education/Experience
High School Diploma or Equivalent
Graduate of accredited School of Nursing
A minimum of three (3) years of progressive nursing experience
A minimum of one (1) year experience as an instructor in a healthcare environment
Required License/Certification
Valid state LPN/RN License
Valid CPR Certification
Valid CPR teaching certificate
Current with state Continuing Education (CE) requirements
Preferred Education/Experience
College/University Degree in Nursing or other related field
A minimum of five (5) years of nursing experience
A minimum of three (3) years’ experience as an instructor in a healthcare environment
A minimum of one (1) year experience in a leadership role
Knowledge of HIPPA laws
Job Type: Full-time
Pay: $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $35