Transportation Driver

Position Summary
Transportation Driver will be responsible for transporting residents in a courteous and timely manner to and from events, programs, shopping and appointments.

Essential Duties and Responsibilities
1. Provide safe and timely transportation of residents to various locations
2. Coordinate necessary vehicle maintenance. Vehicle related responsibilities include but are not limited to: Performing pre and post trip inspections of assigned vehicle; maintaining cleanliness of vehicle
3. Responsible of noting and possibly resolving resident complaints. Reports more complex issues and complaints to Administrator for resolution
4. Provides shopping and errands for residents and Facility, as requested

Competencies

• Demonstrates the ability to provide accurate and detailed information about routes and journey
• Competent at checking vehicle for problems and performing pre/post trip maintenance tasks
• Committed to efficiently helping passengers when loading/unloading assistive devices
• Demonstrates the ability to provide a secure environment for passengers while in transit

Culture
This is a high performance environment propelled by collaboration through our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage in our complex and dynamic organization by adding value and support to fellow team members.

Work Environment
This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility’s no-smoking policy.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 60 pounds.

Position Type and Expected Hours of Work
This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

HIPAA
Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company’s HIPAA policies or procedures to facility CEO.

Knowledge, Skills and Abilities
1. Ability to communicate positively and effectively with internal and external customers at all levels of the organization
2. Strong computer and Microsoft Application skills. Must have an ability to learn new systems
3. Ability to work with a culturally diverse customer and team member population
4. Must have positive communication skills and demonstrated adequate maturity and patience
5. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills
6. Must have excellent organizational skills with attention to detail
7. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions
8. Ability to maintain a calm, professional demeanor under pressure
9. Must be observant, show initiative and take action on observed needs
10. Must maintain first impression perfection at all times
11. Self-directing with the ability to work with minimal direct supervision
12. Flexibility in responding courteously to immediate needs of internal and external customers and callers; ability to establish priorities and maintain productivity despite numerous interruptions
13. Ability to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations

Required Education/Experience

• High School Diploma or Equivalent

Required License

• Valid state Driver License

Preferred Education/Experience

• Valid state CDL (Commercial Driver License)
• A minimum one (1) year experience in a courtesy driver, transportation or similar role
• Experience working with a matured population

Job Type: Full-time

Benefits:

• 401(k)
• Company car
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Morning shift

Work Location: In person